Search Results for 'contact'

[Claire]

Claire

#7720

I got into page, edit and then hit the insert column icon. I then select one of the radio button options and then nothing happens. I have tried from the drop down list both shortcode and visual aid but neither works.

I am trying to add two columns to my about page and would also like to do this on my contact page. On both of these pages I wish to display images in the right hand column.

Thanks,

[Claire]

Claire

#7720

I got into page, edit and then hit the insert column icon. I then select one of the radio button options and then nothing happens. I have tried from the drop down list both shortcode and visual aid but neither works.

I am trying to add two columns to my about page and would also like to do this on my contact page. On both of these pages I wish to display images in the right hand column.

Thanks,

[Ben Ritner]

Ben Ritner

#7686

Which ftp client are you using? Filzilla should let you upload folders.

I would contact dreamhost if you are having this problem, something is not right.

Ben

[Ben Ritner]

Ben Ritner

#7633

Not with the built in contact form, for more options you can use a plugin like contact form 7 then you add it to a page like a shortcode, which would allow you to use page builder or the columns shortcodes.

Ben

[Bhakti]

Bhakti

#7620

On the Contact page, is it possible to add text underneath or on top of the contact form, on the right side where the form is? Thanks!

[Bhakti]

Bhakti

#7620

On the Contact page, is it possible to add text underneath or on top of the contact form, on the right side where the form is? Thanks!

[Mike]

Mike

#7419

I just started working on a new site using Virtue Premium 2_3_1, what an awesome upgrade from the last version by the way. I am having an issue where I make a change in the theme options, hit save (tried twice) and then a little while while it goes back to the default setting. For example I have entered my email address in the Misc. Settings / Contact Form Email and each time it reverts back to [email protected]. Any idea why? I also notice some major slowness when navigating around the theme options. I have major delays when clicking between sections. Not sure if this my server or the theme, my other sites seem to going fine. Thanks for any help.

[Mike]

Mike

#7419

I just started working on a new site using Virtue Premium 2_3_1, what an awesome upgrade from the last version by the way. I am having an issue where I make a change in the theme options, hit save (tried twice) and then a little while while it goes back to the default setting. For example I have entered my email address in the Misc. Settings / Contact Form Email and each time it reverts back to [email protected]. Any idea why? I also notice some major slowness when navigating around the theme options. I have major delays when clicking between sections. Not sure if this my server or the theme, my other sites seem to going fine. Thanks for any help.

[Erin]

Erin

#7328

Cleared everything unfortunately still a problem – it doesn’t happen on posts though, only the homepage and portfolio pages. On other pages like the contact page, it flashes white when you scroll to a certain point but then everything comes back without having to scroll back up.

Also if it’s just me and this problem can’t be replicated/no one else can see it then I’m not worried about it, I just don’t know how to test that.

Thanks again for all your help!

[Dave]

Dave

#7310

FWIW, Admin Tweaks is the culprit for preventing the “Theme Options” menu item. In case anyone else runs into missing menu.

I’ve contacted the author about it.

[Ben Ritner]

Ben Ritner

#7232

So what is it supposed to do? I think you are going to be much better off contacting them for support because they are going to know how this works I can only guess.

Ben

[Mark]

Mark

#6952

Thanks Ben. That should be ok. If I need any further assistance I’ll contact you.

[Erin]

Erin

#6866

When I scroll back up it all appears again, and this disappearing thing happens on almost every page except the portfolio category and contact form pages it also happens on some posts and not others. I played around with adding stuff to the home page and adding ‘page content’ weirdly fixed the problem on the home page but not any other pages.
I don’t see any errors in the inspect window.

[Ben Ritner]

Ben Ritner

#6657

The most likely cause is a plugin conflict, try disabling plugins first if the issue is plugin related report it on the support forms and we will look into the issue. Most likely if a plugin is causing a conflict it’s an issue out of our control as there are many badly coded plugins out there.
If you’ve tried disabling all plugins next either contact your hosting provider or login and find your php settings. It’s possible that you just need to increase your memory limit or max execution time.

You can change those values using the PHP Configuration File (php.ini):
▪ php_value memory_limit = “128M”;
▪ max_execution_time = 360;
… or by modifying the WordPress PHP files (wp-settings.php):
▪ ini_set(‘memory_limit’, ’512M’);
▪ ini_set(‘max_execution_time’, 300);
Please note that it doesn’t work with some cheap web hosts, if that is the case talk to your hosting provider.

Hey, above answer can be found here: https://www.kadencewp.com/frequently-asked-questions/
If disabling plugins doesn’t work send me a login via email: [email protected]

Ben

[susan]

susan

#6443

Is there a tutorial that explains how to add the home icons as they are shown on
*Login to see link

You will see that at the bottom of the page there are a 4 blocks with information – one is Contact and it includes small icons (facebook etc.). I would like to add 4 similar blocks and in particular I would like to include a follow-me twitter link and a follow0me pinterest link under contacts. I cannot find help on this- could you please help me or point me to a tutorial.

My site is DanTaylor.com

[susan]

susan

#6443

Is there a tutorial that explains how to add the home icons as they are shown on
*Login to see link

You will see that at the bottom of the page there are a 4 blocks with information – one is Contact and it includes small icons (facebook etc.). I would like to add 4 similar blocks and in particular I would like to include a follow-me twitter link and a follow0me pinterest link under contacts. I cannot find help on this- could you please help me or point me to a tutorial.

My site is DanTaylor.com

[Greg]

Greg

#6208

Hi again Ben,

I am also wondering about changing the default background colour of the fields in both the contact form (from white) to another colour along with the Woo Commerce forms. Any quick fixes here?

Thanks,
Greg

[Greg]

Greg

#6208

Hi again Ben,

I am also wondering about changing the default background colour of the fields in both the contact form (from white) to another colour along with the Woo Commerce forms. Any quick fixes here?

Thanks,
Greg

[Kirill]

Kirill

#6154

I can’t change a length of text fields. I know how, but theme can’t support it. As I understand – Virtue theme have fixed length of field. How can I change it?

you can look it on my page – http://www.intempologistica.com (at bottom of home page)

[Kirill]

Kirill

#6154

I can’t change a length of text fields. I know how, but theme can’t support it. As I understand – Virtue theme have fixed length of field. How can I change it?

you can look it on my page – http://www.intempologistica.com (at bottom of home page)

[Ben Ritner]

Ben Ritner

#5837

Instead of using the contact form I would use contact form 7 plugin. It’s already styled to match the theme contact form and it will give you all the options you want and allow you to have different ones depending on the language.

Ben

[Kevin Forey]

Kevin Forey

#5835

Ahhh, you’re totally right. The feature is already there. Wonderful. Sorry for always pestering you. There is certainly a lot to this theme. I am trying to get that functionality with gallery images. I don’t believe that is supported.

Ben, I can’t seem to find an email address. Please contact me at [email protected] if you have any interest in some side work. My website is nearing completion, but I have hit a few roadblocks that will need to be overcome. Let me know your thought. Hope to hear from you,

Kevin

[Philip]

Philip

#5823

Ok using the WP Menu solved my issue.

One more question regarding ML:
I am using the Contact Template on one page.
How can I change the Contact form Headings and Button text using String translation?

[Ben Ritner]

Ben Ritner

#5229

Well I would contact your host and probably ask them to update your php version, 5.3 isn’t even allowed on a lot of the big servers. And I would ask why you don’t have the mbstring extension. I’m not a server guy, I understand a lot but I think the best would be to talk with them about your set up. The only thing I can tell you is this came up once and it was a server issue, not something I can replicate or fix inside the theme.

Hope the helps,
Ben

[Ben Ritner]

Ben Ritner

#5227

Hey,

This could be a couple things, if your theme options save the first page or two of options not none after then that means your php.ini has a really low max_execution_time, and possibly a low memory_limit in the php.ini script. If you open that file on your server or contact or host you can edit that to allow a longer execution time.

If no options will save then it’s possible you have a javascript error due to a conflict with a plugin.

If it’s a javascipt error you can send me a login and I’ll take a look.

[email protected]

[Ben Ritner]

Ben Ritner

#5106

It’s a standard wordpress option, what you need to do is in the menu when you add the page just put contact into the “navigation label” for the lets talk page menu item.

http://codex.wordpress.org/WordPress_Menu_User_Guide

Ben