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Search Results for 'contact'
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Search Results
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In forum: Virtue Theme
In reply to: Virtue theme contact form reply message
Hi Kathy,
Thanks for reaching out. The Virtue contact form is meant to be basic. We do not have plan of implementing more features to it at this point.
If you’re using the Gutenberg editor then I suggest using the Form block from Kadence Blocks. If not, WP Forms is a good solution. Or Contact Form 7. From my understanding you can enter any email as the recipient. It does not need to be an email from the domain name. Are you experiencing differently?Kindly,
HannahIn forum: Virtue ThemeHello,
I want to change the look and reply message when someone fills out the Virtue Contact form. I had saw the reply “Thanks, we’ll get back to you shortly.” (or something like that) is using css tag .thanks. However, when I change that tag nothing is working.
I’ve seen on the form you suggest using Contact Form 7 for customization, but my client is using his gmail email for everything and the Contact Form 7 wants an email from the domain name.
So I’m trying to figure out the easiest and best solution to change the Reply Test and have it be more in the middle of the page.
Please advise.
Thank you.
KathyIn forum: Kadence ThemeYou are welcome.
Don’t hesitate to contact us again and open a new ticket if ever you need help.
In forum: Virtue ThemeThanks for the link.
I did some troubleshooting and it looks like the issue comes from AntiSpam for Contact Form 7 plugin.
It will look okay if you deactivate it.
I suggest you contact the developer of that plugin, maybe there are some settings you need to change.
Hope this helps.
In forum: Kadence ThemeIn reply to: Author option missing from posts?
This reply has been marked as private.In forum: Kadence ThemeHello
Can someone tell me if any free template or theme achieves a score of 100 or greater than 95 in performance in page speed insight once the site or page is finished with basic plugins such as google analytics, gravity forms contact forms, floating button for whatsapp? .
The template I use (web agency) when installing its value is 90 but as soon as I include some plugins the value drops too much (average performance of 75) and no matter how much I change plugins or install plugins to improve performance I can’t even get it to 90
If anyone has any suggestions to be able to implement a floating button that includes a button for calls and whatsapp that does not affect performance so much.
My knowledge in the creation of pages is minimal, it is my first time that I am making my page and I do not have technical knowledge either.
Thanks
In forum: Kadence BlocksHello.
I’m trying to include a floating button for contact that has 2 buttons inside the button, one for a phone call and another for whatsapp, however I don’t see any option in the theme or in kadence block, I don’t have plugins premium or paid plugins, I do not have experience and technical knowledge, it is my first time creating my website, hopefully someone can help me with this.
I attach a picture of what I’m looking for
Thank you
In forum: Kadence BlocksIn reply to: Box shadow disappeared
This reply has been marked as private.In forum: Kadence BlocksThanks for all of your help, Teejay!
The problem goes away if I switch to the Twenty Twenty-Three theme. So, I’m contacting the support of my current theme.
Thanks again,
DamianIn forum: Ascend ThemeIn reply to: Featured Image Setting on Blog Posts Missing?
Thanks for your response, sorry for the delay. We started working on this but some things came up and it was forgotten until we were trying to post a new blog post.
I can’t change the post format, the only option available is ‘Standard.’ I’m not sure why that is, but maybe that’s the problem?
I made sure all the Appearance Blog settings match your screen.
I do have some errors in the console when editing a blog post, I will attach a screenshot.
We haven’t installed any new plug ins in a couple years. We did do an update to try to fix the issue, which didn’t work. There is another update available, I will have to contact our administrator to run them.
Thank you for your assistance.
In forum: Kadence ThemeIn reply to: Missing menu
This reply has been marked as private.In forum: Kadence ThemeIn reply to: Missing menu
This reply has been marked as private.In forum: Kadence ThemeIn reply to: Missing menu
This reply has been marked as private.In forum: Kadence ThemeIn reply to: Missing menu
Hi Shawn,
Thanks for giving us website access.
[Contact form 7]
As I can see on your production website, contact form 7 has some custom CSS added to the theme style.css which is missing in your staging website.Check the screencast: https://share.getcloudapp.com/WnumyEO5
Copy that CSS from the production theme style.css and add it to the staging website CSS by going to Appearance > Customize > Additional CSS.
[Blog issue: updated date]
There is one plugin WP Date Remover, which causes an issue, when I deactivate the plugin updated date is showing on your blog posts. Check the screenshot: https://share.getcloudapp.com/04u6EKxq[Button URL]
I have changed the button URL,/course/courses/Check the screenshot: https://share.getcloudapp.com/z8uGLXmmWhen you change the URL, then select the apply icon.
Check the screenshot: https://share.getcloudapp.com/z8uG4j0J
I hope this helps, please let us know if we can assist you further.
Best Regards,
ArchitaIn forum: Kadence ThemeIn reply to: Missing menu
This reply has been marked as private.In forum: Kadence ThemeHi There,
Thanks for contacting the Kadence Support team.
Kadence has no multisite compatibility issues based on our record. Can you ensure that the plugins required for the Starter Template are installed on the sub-website?
Can you check for Console-Logged errors whenever trying to import the Starter Template? https://www.kadencewp.com/kadence-theme/knowledge-base/troubleshooting/how-to-view-console-log-errors/
If you receive errors, can you please send me a screenshot of them?
You can also consider granting me access to your website, so I can try importing the Starter Template and try to find the issue.
To allow me to investigate your site, install & activate the free WordPress plugin – Temporary Login Without Password: https://wordpress.org/plugins/temporary-login-without-password/You can grant me admin access to your site by sending me the temporary link generated. Once I get admin access, I’ll check your site & try to resolve the issue.
Note:
Keep the expiry of a temporary login link for one month. You can post using “set as private reply”.Best Regards,
ArchitaIn forum: Kadence ThemeIn reply to: Missing menu
Hi Shawn,
Thanks for sharing the temp login, I did log in once, but it logged me out within some time. I am unable to log in again.
Please set the temp login for at least one week.Changing the z-index is the correct way to resolve the issue.
[Also, is there a way to change the font size of the menu?]
You can change the font size from customize > Header > Primary Navigation > Design
Check the screencast: https://share.getcloudapp.com/geuEdmpX[Faq section]
I have checked your website on different browsers, FAQ section is working fine.
Check the screencast:https://share.getcloudapp.com/Kou9YAedAs you are using a cache plugin on your website. I recommend that you clear the cache, when you make changes on the website, or deactivate the cache in development mode.
Can you try clearing your Website and Browser Cache? https://www.kadencewp.com/kadence-theme/knowledge-base/troubleshooting/clearing-your-website-cache/
[Contact Form 7]
I have added the contact form 7 on my test website, everything is working as expected.
Check the screenshot: https://share.getcloudapp.com/2Nubvzg8Unfortunately, Contact Form 7 is not our product, so we can’t fully help you with this.
It has its own HTML structure. You will need to add custom CSS/HTML to customize and change its design.I hope this helps. Please let us know if we can assist you further.
Best Regards,
ArchitaIn forum: Kadence ThemeIn reply to: Missing menu
This reply has been marked as private.In forum: Kadence BlocksIn reply to: Layout suddenly messed up after updates
Ah that is related to SHE Media ads. Although I had selected to disable ads on that particular page where all these problems are happening. I will contact them about this problem – thank you so much for pinpointing the root of the issue!
In forum: Kadence ThemeIn reply to: Pop-up contact form on button or text
Hi @pranil.kealii,
Yes, it’s possible to create a pop-up contact form on the same page when a button is clicked. Here’s how you can do it:
1. First, add a “Modal” block to your page
2. In the modal block, add a “Form” block
3. Change the button text to your preferred text
4. Modify the button and pop-up styling via the right side pane
5. Click the form to add more fields and set actions after users submit the formSee the screencast for the above steps:
https://share.getcloudapp.com/RBurO9NQLearn how to use the Form Block:
https://www.kadencewp.com/help-center/docs/kadence-blocks/form-block/I hope this information helps. If you have any further questions or concerns, please let me know.
Cheers,
Eze
