Search Results for 'page '

[Sophie Wegat]

Sophie Wegat

#293911

I’m hoping someone can help me. For some reason my fonts are being displayed incorrectly in places. It is happening on my iPhone and iPad but not my desktop. For example this page:
*Login to see link

The body font is set to Lato Regular 18pt. I have also ensured all the text boxes are set to “Inherit body font”. I’m sure I am missing something really obvious. If I try and edit it, it initially displays as the correct font but then seems to go back to a times font. I seems to be an issue with the Text (ADV) as opposed to p block. Can anyone help me or point me in the right direction please.

[Sophie Wegat]

Sophie Wegat

#293911

I’m hoping someone can help me. For some reason my fonts are being displayed incorrectly in places. It is happening on my iPhone and iPad but not my desktop. For example this page:
*Login to see link

The body font is set to Lato Regular 18pt. I have also ensured all the text boxes are set to “Inherit body font”. I’m sure I am missing something really obvious. If I try and edit it, it initially displays as the correct font but then seems to go back to a times font. I seems to be an issue with the Text (ADV) as opposed to p block. Can anyone help me or point me in the right direction please.

[Michał Szcześniak]

Michał Szcześniak

#293908

thanks for the tip, but in my opinion this is not a good solution because it will mislead Google. For good SEO the language should be set to the same as the content on the page.

[jcobbroks]

jcobbroks

#293902

I am using the Kadence theme for my asph8pro site. When i want to edit a page after clicking it gives me a small error. I don’t know if this error is coming due to plugin conflicts or from somewhere else. Can you support me on this?

• This reply was modified 11 months, 1 week ago by jcobbroks.

[nsoekertt]

nsoekertt

#293893

When I edit the header on it’s own, everything is aligned. But when the page (desktop and mobile) load, the social icons are higher than the navigation and logo. How can I fix this?

[nsoekertt]

nsoekertt

#293893

When I edit the header on it’s own, everything is aligned. But when the page (desktop and mobile) load, the social icons are higher than the navigation and logo. How can I fix this?

[Karla]

Karla

#293883

Hi Martyn!

Are you submitting the ticket to either of these pages?
– https://www.kadencewp.com/help-center/free-support/
– https://www.kadencewp.com/help-center/premium-support/

If you’re using a VPN, could you temporarily deactivate that and try submitting again? I can see some tickets from you before, so, oddly, you cannot submit a new one.

The HTML code that you want to add is not a shortcode name. Instead of using the Shortcode block, use the Custom HTML block: https://wordpress.com/support/wordpress-editor/blocks/custom-html-block/

Let me know how it goes.

[Karla]

Karla

#293881

Hi Thomas!

By default, the icons are set to be aligned vertically center.

I want to replicate the issue. Could you give me the details like:
– What was the Kadence Blocks version when you first created the buttons?
– Aside from the padding of the icons, do you remember setting other style/spacings?

Or do the following:
1. Restore a revision from one of the pages with the issue.
2. Copy the Buttons(Adv) block with the alignment issue.
3. Paste the code to Pastebin so you can share all the Buttons(Adv) block settings with us.

Let me know how I can assist you further with this.

[victormonk]

victormonk

#293880

Hey there,

Welcome to Kadence Support. We are here to help.

First off, I want to say your website looks great. I ran a PageSpeed Insights test on your website, and the scores came out all in the green. Here are the results. Are you still facing issues with the PageSpeed? In general, when using a Theme and Plugins, your PSI Scores will decrease as you add content. So in return, Caching plugins help further optimize websites to improve these things.

• When testing with your previous theme, there are still many factors to consider. For example, when using the Kadence Theme, you are using the Header, Footer, and Theme Contents. When using the previous theme, you may be using less functionality, which may result in higher page load times. Kadence is considered fast, and in many cases, it is considered faster than popular options, such as Elementor. For example, here is an opinion piece on this topic.
• I also noticed your page has a very large DOM. The main thing I noticed in your results is that the LCP is a bit high. I suggest going over this document to learn how you can help improve LCP.

You mentioned you are having Plugin Conflicts with Caching plugins. When using a Caching plugin, there are many configuration combinations available. Each website is unique, so each configuration is also unique. Whenever styles break from Caching Plugins, you can often disable the related Cache Setting, or you can exclude the files involved from that specific form of Caching. We have a document that goes over identifying and excluding files for when these things occur. You can view it here. If you have a specific broken style you need help identifying, I’d be happy to assist. Just provide a screenshot and link to the page in question, and I can see if I can assist with excluding the file involved.

Mobile Responsiveness: Since you are using a Cache Plugin, I would suggest fully clearing all of your caches. This includes your Mobile Browser Cache and your Website Cache. We have a guide on this here. There is a high chance that if you made responsive changes in the Theme or Blocks while having Caching on, the cache may need to be cleared to show those changes. We often suggest designing your website before enabling Cache. Once the website is fully designed and ready to ship, you should enable and use Caching/Optimization features. This can help avoid cache-related conflicts.

• If the issue continues, consider sharing additional details on this issue. Which block are you experiencing this issue with, and which block setting? Can you also share a screenshot of your Block Settings involved? Thanks!

Header Builder Bugs: This is expected. When using a Cache Plugin, you will often need to clear your Caches after making changes. As mentioned above, this is why it is recommended to design your website without Caching initially enabled. If your website is already in production, I suggest consistently clearing your Cache after making changes. This includes changes to the Theme, Posts, Pages, or anywhere else that may change what is shown on the front end.

I hope this helps.
-Victor

[Thomas]

Thomas

#293878

Hi Karla, well it occurs on mobile screens, meanwhile I adjusted half of the pages.

[chitocamacho]

chitocamacho

#293874

Hi @ads-1651,

I’d be happy to help you with the code. Can you please send here the link to the page?

You can send it privately by checking the “Set as private reply” option below.

Best,
Chito

[teejayhidalgo]

teejayhidalgo

#293872

Hi morningsidekick,

Have you tried using the Classic block? It’s a special block in the WordPress editor that works more like a traditional text editor, similar to how the old WordPress editor worked before Gutenberg was introduced.

You can view a quick screen recording here for reference: https://share.zight.com/wbudLqBx

You’re definitely not alone in expecting the WordPress editor to behave more like a document editor such as Microsoft Word. This is a common point of confusion, so I’m happy to explain how Gutenberg differs.

Gutenberg is built around a block-based layout system, which is designed more like a page builder than a word processor. Each type of content — like paragraphs, headings, lists, and images — is placed in its own block, with its own styling and spacing rules.

In Microsoft Word, pressing Enter creates a simple line break, and formatting like paragraph spacing is controlled behind the scenes. In Gutenberg, pressing Enter creates a new Paragraph block, which includes default spacing above and below it. That’s why you’re seeing those extra blank lines between your sentences or items.

While this behavior might feel less intuitive at first, it gives you more control over layout and design, especially for creating structured, responsive content on the web.

If you’re looking for a more straightforward, document-like editing experience, the Classic block can be a great solution. It allows you to write continuously in one field, just like in Word, and it handles line breaks and formatting more traditionally.

Best regards,
Teejay.

[Anthony Paparelli]

Anthony Paparelli

#293870

Hi Stefan,

I’m glad you reached out. I’ll be happy to help!

The “title” attribute that you are referring to is a valid SVG attribute and is not the same as a page title tag. SVG icons can have a title attribute (much the same way images have ALT attributes) and is typically used for accessibility purposes. The attribute is valid and should not be flagged by your application since it resides within the SVG element. If you’re interested in reading more about SVG title tags, please see this document: https://developer.mozilla.org/en-US/docs/Web/SVG/Reference/Element/title

Please let us know if you have any further questions or if we can do anything else to assist.

Thanks!
Anthony

[Anthony Paparelli]

Anthony Paparelli

#293869

Hello!

I’m glad you reached out. I’ll be happy to help!

To set a different page layout for your shop page and categories, you’ll first want to set your Customizer setting (Appearance → Customize → WooCommerce → Product Catalog to Normal (no sidebar).

Next, edit your shop page (go to Pages and locate your Shop Page), and click the Page Settings icon in the upper-right of your screen. Here you can change the layout for this page (i.e. set a left sidebar) as well as select which sidebar you’d like to see (i.e. Sidebar 1 or 2). Save your page and you should be all set!

Here’s a screenshot showing the page settings: https://share.zight.com/geuQPP0P

Let us know if you have any questions or if you need anything else.

Thanks!
Anthony

[ivofuykschot]

ivofuykschot

#293868

How can I set my Shop page layout to left sidebar layout, and my Product Category pages Layout to full width?

I want to display a filter widget (Filter Everything Pro) in the sidebar for my shop page only! The product category pages should be full width without a sidebar.

How to do this? I’m unable to choose different layouts for Shop main page and product category pages in Appearance –> Customize –> Woocommerce –> Product Catalog.

[ivofuykschot]

ivofuykschot

#293868

How can I set my Shop page layout to left sidebar layout, and my Product Category pages Layout to full width?

I want to display a filter widget (Filter Everything Pro) in the sidebar for my shop page only! The product category pages should be full width without a sidebar.

How to do this? I’m unable to choose different layouts for Shop main page and product category pages in Appearance –> Customize –> Woocommerce –> Product Catalog.

[j-2533]

j-2533

#293863

Same happened to me. had no idea it would erase anything you created with any of the demo content. that’s way too extreme to delete custom pages that used some partterns. wild.

[Karla]

Karla

#293862

Hi Paul!

Glad you reached out to us about this.

Could you send a private reply to this thread with the page URL? I want to check the styles on mobile views so I can better recommend custom CSS to resolve the issue for you.

[Karla]

Karla

#293861

Hi Thomas!

Apologies for the delay in getting back to you here.

I checked your page on three browsers (Firefox, Safari, and Chrome). All the icons are vertically center: https://share.zight.com/rRuKzv74

Could you confirm if the issue has been resolved?

[Sam Macnamara]

Sam Macnamara

#293854

This reply has been marked as private.

[Sam Macnamara]

Sam Macnamara

#293852

Hi, I am using a custom html block to add some code. It works fine on the back-end previewing it but it just will not show up on the published page no matter what I try.

I will add login etc in a private reply next.

Many thanks
Sam

[Sam Macnamara]

Sam Macnamara

#293852

Hi, I am using a custom html block to add some code. It works fine on the back-end previewing it but it just will not show up on the published page no matter what I try.

I will add login etc in a private reply next.

Many thanks
Sam

[Anonymous]

Anonymous

#293847

Hi there,

This is the default behavior of Gutenberg paragraphs.If you press the “Enter” key, it will use a double spacing. If you don’t want that, you can key in Shift + Enter for a single spacing.

You can refer to this page for more information: https://www.greengeeks.com/tutorials/change-line-spacing-wordpress/

Another option is to go to Customizer >> General >> Typography. Then on the Base Font option, adjust the line height: https://share.getcloudapp.com/bLu05drQ

Let us know how we could help you further.

Kind Regards,
Michael Taro

[Stefan Oversberg]

Stefan Oversberg

#293844

Hi Support Team,

Houston, we have a problem. While testing the mobile view, I noticed that the burger menu includes its own <title> tag (“Toggle menu” I suppose that’s how it’s called in English).

As a result, there are two <title> tags on the same page — one in the <head> and another within the menu.

SISTRIX (*Login to see link is reporting this as an error, and we’re concerned that it might negatively affect how Google indexes the page.

Could you please take a look and see if the title tag in the burger menu can be removed or handled differently?

Thanks a lot and best regards,

Stefan

[Stefan Oversberg]

Stefan Oversberg

#293844

Hi Support Team,

Houston, we have a problem. While testing the mobile view, I noticed that the burger menu includes its own <title> tag (“Toggle menu” I suppose that’s how it’s called in English).

As a result, there are two <title> tags on the same page — one in the <head> and another within the menu.

SISTRIX (*Login to see link is reporting this as an error, and we’re concerned that it might negatively affect how Google indexes the page.

Could you please take a look and see if the title tag in the burger menu can be removed or handled differently?

Thanks a lot and best regards,

Stefan