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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Search Results for 'site'
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In forum: Virtue Theme
In reply to: Flip Box Image Size
Hey Andrey,
Can you please start a new thread and provide a link to your site?
Thanks!Hannah
In forum: Pinnacle ThemeIn reply to: Images added to gallery for portfolio disappear
Actually there are two areas within the Portfolio Post Options -> Portfolio Slider/Images requesting the same, “Add images for post here” and buttons repeated. When the first “Add/Edit Gallery” is used, the gallery images disappear on refresh, however when the second Add/Edit Gallery button is used, my site goes into 500 internal server error but the gallery remains. Why is this?
In forum: Pinnacle ThemeGood day,
Attempting to add a portfolio to my site and proceeding with the “Add New” Portfolio, the images added to the gallery disappear after saving as draft or publishing and nothing seems to be added to the gallery when refreshed. Any solution to this?My site is waterpitnigerialtd.com.
In forum: Pinnacle ThemeIn reply to: Portfolio Image Grid Sizing
In forum: Pinnacle ThemeTopic: Portfolio Image Grid Sizing
Since updating the Pinnacle theme, the grid images I have sized as thumbnails are no longer resizing as thumbnails – they come in full size.
See website portfolio:
In forum: Pinnacle ThemeIn reply to: Restore My website in a new hosting
If your transferring the site I suggest using a plugin like this: https://wordpress.org/plugins/duplicator/
But most hosing would do the transfer for you and make sure the database with all your settings is transferred.
Ben
In forum: Pinnacle ThemeI’m trying to move mi website in godaddy to a new hosting also in godaddy, but I’m not sure if I have to do all the customization that I have done, does anybody knows?
In forum: Virtue ThemeIn reply to: czytaj więcej
1. Go to Appearance > menus in your site admin.
2. In the Left side bar click “custom links”.
3. in the custom links “link field” add:#
4. For the link text field add whatever you want.
5. Click “add to menu”.
6. Move that item to where-every you want an menu item that doesn’t have a link.Ben
In forum: Virtue ThemeIn reply to: Make secondary menu sticky?
and the virtue: gallery widget on hotel page of this site, don’t take clicks now.
In forum: Pinnacle ThemeTopic: Logo position
Hi.
My website is *Login to see link
I want to keep the logo size, but I want to change a little bit its position.
I want a little bit more space between Logo and the top of the page keeping the position of menu.
It’s just move the logo a little bit to down.
In Theme Options -> Logo Options , I changed “Logo Container Width” option and I want to keep 41%.How can i do this?
Thank you.
Carla
In forum: Virtue ThemeIn reply to: License activation issue
Ok Ravibumar, I see what happened seems the Instance ID was switched so I just had to delete the activation for your site. so it could then be activated.
You should be set now.
Ben
In forum: Virtue ThemeIn reply to: License activation issue
Revikumar can you send me a temp login to your site I would be happy to check for you. You can use Set as private reply.
Ben
In forum: Virtue ThemeIn reply to: Issues with an image gallery after theme update
Hi, I have similar issue after theme upgrade, the virtue gallery images are now distorted (fit into a square)
all my images are intended to be small, 138px x 180px
I also checked Masonry > true
and widget gallery type > Masonry
site: http://bit.ly/1U6Z7ofThank you!!
In forum: Pinnacle ThemeIn reply to: staff entries duplicating
This reply has been marked as private.In forum: Virtue ThemeIn reply to: Update API License Key ~ Virtue_Premium Site Issues
Hey,
I’m not seeing the gaps? Did you make sure to clear your cache after updating? Especially minify. You should always do that after updating anyting plugin or theme.In terms of the api. Can you send me a temp login I would be happy to take a look and see why it’s not activating? Did you get an error message?
Without api you won’t get access to bundled plugin updates and eventually theme updates.
The point of support is to provide help. I would love to hear if your having an issue with an update. I’m not sure how to help you know but I can say that if you didn’t clear your caching and minify then every update would be an issue.
The my-account page just hasn’t had the version updated yet but that means nothing in terms of your API Key.
It’s going to be on your my-account page soon. 🙂
Just to be clear what is your current issue? Are you still seeing something wrong with your site? I will be happy to help you with the api code issue but that has no effect on the site in any way aside from getting plugin updates.
Ben
In forum: Virtue ThemeIn reply to: Update API License Key ~ Virtue_Premium Site Issues
Kadence, There’s been lots of UPDATES to V-P the last couple days and once again my site has problems! I can see others do too!!! This seems to be a Running THEME with this THEME!
I have the BIG GAPS [over & under photos and text] issue under control…after a couple hours of unexpected WORK. Anyhow, I Hope it’s fixed!!!
Yet, the API License Key still won’t be accepted. I tried deactivating Virtue_Premium, and activating Twenty16, and then going and activating Virtue Premium [3.7.0], which leaves my menus in a complete disaster…YIKES!!! I use a CHILD-THEME! So, I re-activated my Virtue_Child theme and the site looks good and menus are back to normal. But, the API KEY is not working! It says it on every back-end page in RED TEXT.
Is the API KEY CODE even needed? It doesn’t seem to make a difference and all pages, plug-ins, and Woocommerce are working including shipping cart, checkout, Paypal, message system, etc.
This isn’t my Ball-of-Wax and I’d rather not experiment until a Jurassic Park situation arises and the site completely goes down! Previous Virtue_Premium updates have caused HOURS of FIXES and a complete BACK-UP having to be performed. Yep, I had to do a complete back-up because of a V_P update just a couple months ago caused by a Woocommerce, or Wordfence compatibility issue(?). I’ve had V_P update problems happen way to many times this past year! I’m hoping Kadence will answer this post (my only post for some HELP I’ve made…EVER)! I usually just fix this stuff by myself every time!
I’m updated to Virtue_Premium 3.7.0. Is the KEY for the old version(?) On my Kadence account it shows my License Key and it has 3.6.9 for the latest version(?)
Is there an actual V_P version 3.7.0? I don’t see it noted on Kadence’s website……? Shouldn’t the latest version on the Kadence website?
Stressing over clicking on the UPDATE Virtue_Premium Link is getting OLD! I’m somewhat regretful of buying your product and I need someone @ Kadence to put me at ease. Please advise SOON!
In forum: Virtue ThemeOur site: *Login to see link has large gaps between the Front-Page’s pictures and text. It started June 10th after the update to V_P [3.6.9](?) and is still like that.
Today June 11th, I noticed another Virtue_Premium update [3.7.0] and did the dubious deed of clicking on the update…! And, now there’s a RED WARNING on all back-end pages that reads: “The theme update API License Key has not been activated! Click here to activate the license api key.”
I never de-activated the API License Key, so it must be something to do with the 3.7.0 update. I’m not able to get rid of the WARNING [IN RED TEXT] and have deactivated and reactivated the V_P theme to no avail. I use a child theme and I’m not sure if it’s the problem(?)
Please advise on what’s going on. Thanks!
In forum: Virtue ThemeGood morning! I’ve downloaded a plug in to add a Pinterest “pin it” button on each image on my client’s site, but the plug in is also adding the button to the site logo in the header. Is there an easy workaround for this? *Login to see link
Thank you!
KellyIn forum: Virtue ThemeTopic: Search results page blank
Hi There,
Our Virtue Premium site is returning blank search page results. Any tips for me?
Example:
*Login to see linkIn forum: Virtue ThemeIn reply to: License activation issue
This same issue is happening to my site. It happens when you update to Virtue_Premium 3.7.0 I believe. I’m not able to get rid of the WARNING [IN RED TEXT] “The theme update API License Key has not been activated! Click here to activate the license api key.”
