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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
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In forum: Virtue Theme
Hi Ben
Thank you for your help. I guess I need to make my pages and posts different. Or maybe my site should be just pages? Afterall I don’t actually blog. Any advice/comment on that?
The grey line thing worked — it never occurred that it was a footer class!
Valerie
In forum: Virtue ThemeHey,
I am developing a small blog + shop using your premium theme. In the footer widget I have a menu, like the one on this side in the lower right corner. But the words are too long and don’t fit into the darker box.
My site is not live yet, but here is a screenshot showing the problem
It would be cool if there is a simple fix available to work around this problem.
Cheers
WIn forum: Virtue ThemeIn reply to: Modifying 'author/archive' template
Hello Ben,
Thanks for your answer. I don’t see how I would use the ‘safe redirect manager’ plugin: on my website, there are hundreds of authors.. I can’t manually create pages and set directions for all of them.
Plus, most of them already entered a ‘biography’ while registering (I don’t want to copy-paste all of them using the WP-biographia plugin you mentioned).I think I really need to change the default template for the author archive; sounds ‘doable’ with the basic WP theme, but I don’t find any authors.php that I could tweak in the virtue premium theme.
Please provide me with further directions 🙂
Laurent
In forum: Virtue ThemeTopic: Styling of dropdown menu
Hello,
Our site has an issue with ‘double dropdowns’ at the homepage (*Login to see link I contacted the plugin developer: he answered that this is caused by the script that is used by the theme to style the dropdown menus.
Can you tell me how to disable this script?
Many thanks, René
In forum: Virtue ThemeIn reply to: Catalog Mode + Enquiry Button/Form
Thanks Ben. The plugin author has not responded and there have been no updates for several weeks. That’s why I was wondering if Paul (or anyone else) found another solution.
It was suggested above by Hannah that adding a modal shortcode to the description with the title “Sales Inquiry”, and then pasting the testimonial form shortcode into the modal content box might work. This works, but I’ve hit a few minor snags. For reasons listed below, I’m wondering if it might be possible to insert the regular contact form into a modal window instead of the testimonial form? Is there shortcode to insert the contact form into a page? I know I could simply have users make a link to the contact page, but I think it’s best to keep potential customers “in the shop”.
Issues using testimonial form:
The notification email subject reads “[SiteName Testimonial Post]”. This might be confusing to the site owner/editor. Using the regular contact form would eliminate this problem.The form doesn’t send the customer’s email address. While I can get this info by viewing the pending testimonials, I know my users would find this cumbersome and confusing. Again, using a regular contact form would allow users to simply “reply” to the emails without having to go to the site to view pending testimonials and copy email addresses.
I also found the Visual Editor Custom Buttons Plugin, which allows you to make a custom button to quickly insert all of the text/modal and testimonial shortcode into the a product’s description as needed so it keeps things consistent and easy for site owner/shop manager to use.
I know this isn’t a perfect solution, but it would actually work quite well for my users…maybe others.
So here’s the big question: Is there shortcode for inserting the contact form into the modal window (page/post)? If not, is there some other option?
Sorry for the long winded post. Just wanted to be explain as best I could.
Chris
In forum: Virtue ThemeIn reply to: Woo-Commerce pricing bug?
ok I think I’m missing something.
The second screen shot (not virtue) shows the 14.99 being added to the total to pay right then. which means no first month free? Is that how it’s supposed to work?
Can you send me a link to this site?
Ben
In forum: Virtue ThemeIn reply to: Filter on shop page crashes mobile device browsers
Hey Alan,
What did you hosting support say about your error logs? Those are important to see.Yesterday when I looked at your site you where using cyclone slider 2. Not cyclone slider pro? If you enabled pro while using 2 that would crash a site since they are not designed to run together.
I tested your site today using different internet speeds. Your mobile is still slow (I still think this is your issue). But I haven’t managed to crash the site regardless of what I do. It’s certainly never taken 30 seconds for the site to load through. If it works for you when you wait till the page loads you need to figure out why your page is taking 30 seconds to load on mobile.
My personal guess is your host since your site seems to be the only one with this issue. And there we are back to error logs and your servers cpu. Only they have the information that could tell why you would be having 30 second load times.
Ben
In forum: Pinnacle Theme1. that isn’t the purpose of the sitewide call to action so with css it can only go so far. You would need to make a custom call to action using a child theme and hooking into the footer. I can give you css to make the button transparent and the size of your call to action (giving you the link) but it won’t open in a new window.
Here is the css:
.kad-call-sitewide-button-case a.kad-btn-primary { position: absolute; width: 100%; height: 100%; left: 0; margin: 0; top: 0; border-radius: 0; display: block; padding: 0; background: transparent !important; } .kad-call-sitewide-button-case { position: static; } .kt-call-sitewide-to-action { position: relative; }Ben
In forum: Pinnacle ThemeIn reply to: How to show an individual menu item wrap on 2 lines?
Are you using the shrink header? because if you are then no it’s not really possible but if your not then I could come up with some css to make this work. I would really need to see your site through so it would almost be better to wait till you have it on a server then try and guess at it now.
Ben
Hi, I am using Pinnacle Premium 1.3.8 with a child theme.
I want to make a “sitewide footer call to action” so I went into theme options -> footer.
But I do not want to use a button link, I want to use an image to be clickable so that my visitor, by clicking on the image, would reach another web, in a new window.
I downloaded an image, set it to “Contain” “No Repeat” and “Center-Center”, increase top and bottom padding, so the full image would show.
1) How can I make this image “linkeable”?
2) How do I make the buttom and its “linkeability” dissapear? I manage to put it transparent so it wont show but when I hoover where it is supposed to be, I can see there is something under…
Maybe the solution is to not use the ‘sitewide footer call to action” feature but some css in my child theme?
I am thanking you in advance for your help!In forum: Virtue ThemeTopic: Woo-Commerce pricing bug?
Hey guys.
We recently integrated Virtue (free) and are testing Virtue (premium) on our site. And we’ve found a bug that I’ve been working back on, and it looks like its the theme.
On virtue when someone adds a subscription product (with a free trial) , and a simple product, the trial ammount is added back into the subtotal for billing.
Screenshots:
After going through all the plugins and themes on our dev site today:
*Login to see linkCart on production site:
*Login to see linkProduct configuration:
*Login to see linkI know it sounds like a woo-problem but I can’t replciate it with other themes on our dev site.
Let me know if you guys have any thoughts or if I can provide any other info. I can’t upgrade to premium until i get this bug figured out.
Thanks in Advance.
Alex ParisIn forum: Virtue ThemeHi! I have a website using the Virtue Premium theme, it is a blog with a WooCommerce. We are an NBA themed company so we have several categories for our WooCommerce. I had to create a custom sidebar for my WooCommerce themes to properly organize them. It looks perfect on desktop, but on mobile my sidebar goes below my products, which forces my customers to scroll far too long.
I would like my sidebar to go above my products, and preferably as a drop down, but only for mobile. Like I said it is perfect for desktop. If I can’t do a drop down only for mobile I’m still okay with it just going above my products.
Is there css for this? Thanks
website link: http://www.downthestretchhoops.com
Shop SectionIn forum: Virtue ThemeIn reply to: Filter on shop page crashes mobile device browsers
When I test your Kadance site it works fine…However when I test mine it crashes when you pick categories very quickly…If you wait 30 seconds before picking categories it wont crash…but nobody is going to wait 30 seconds after they click filter to click category….
In forum: Virtue ThemeIn reply to: Filter on shop page crashes mobile device browsers
Here are two screenshots of all browsers crashing:
http://www.expertoutfit.com/pics/q1.png
http://www.expertoutfit.com/pics/q2.pngEach and every time from anyones phones…I reset my phone to factory setting which took 2 hours to make sure it wasnt my hone and soon as I reinstalled IOS 8.4 went to my website an CRASH CRASH CRASH.
In forum: Virtue ThemeIn reply to: Filter on shop page crashes mobile device browsers
Finally after hours and hours I have the site back up…It was the cyclone slider pro plugin….Which wasnt working…I disabled the plugin and went directly to my phone to check the site an soon as I click shop then filter then category CRASH for the 34856473648768743241321 billionth time in a row…So after 14 hours of customer support and oulling all my hair out I am still stuck with a Kadence theme that crashes each and every mobile browser I try it on each and every single time I try…I have been dealing with this issue so long I forget which day it is and if my wife still loves me……I can not get it not to crash…Crashes each time…Go up to stranger and explain my situation and ask if I can llok at my website on their phone and pull up my shop then click filter and then click categeory then I crash strangers broswser….Please Keadence I am begging you and anyone that works there…I will pay you $100 to fix mobile browsing crashes..Please let me know where to pay?….This has gone on long enough….Please please please Im begging here.
In forum: Virtue ThemeMy site can not show detail menu on ipad, it only show menu icon same like on iphone
my site, http://www.igetnewbody.comIn forum: Pinnacle ThemeIn reply to: Spacing of headlines, text, objects after reinstall
Hi Hendrik,
I’m seeing several 404 errors on the backend of your site. I would start by deactivating plugins one by one to test. Let me know if these issues still occur.Hannah
In forum: Virtue ThemeIn reply to: Filter on shop page crashes mobile device browsers
Well I had them change the memory as you suggested and the said they did and it took my site completely down…So now I have no site at all…I have been on customer support all day…..This has been a horrific experience….I cant believe I still dont have a working website after hundreds of dollars and hundreds of horrible stressful hours….Yesterday 12 straight hours dealing with my mobile browser crashing and today another 10 so far dealing with the memory thing Ben suggested to change…. and now I have no website at all :-(…All this money and time and I have not had one single sale on my website after almost 70 days since I decided to build a website :-(… and I still have mobile browsers that crash 🙁
In forum: Virtue ThemeIn reply to: Changes icons on mobile
Still don’t see it? Can you clear you site cache?
Ben
In forum: Virtue ThemeI really like your Kadence Themes blog page style. Could you help me how I can set the content (head, body, footer) areas to be 940px and set the “background” color (outsite of the content area) to be different? The website I am working on is http://www.tsurezurefelting.com, a hobby site. Thank you for your help.
Keith
