Search Results for 'contact'

[Ben Ritner]

Ben Ritner

#13534

1. Validator is a great tool but far far from being accurate. It’s something I’ve looked at and read through in the past but you have to understand it’s not smart. For example it says: Property ms-filter doesn’t exist : “alpha(Opacity=00)”
And that is true for most browsers but the ms-filter does exist for IE8 which is why the code is there. It’s not an error at all because it’s there for a reason and for other browsers there is a different code.

2. Javascript is parsing. This isn’t something the theme can control it’s all done using plugins like w3 total cache. You have to set it up and it’s not been perfected for a wordpress environment. But there are a lot of tutorials and plugins that can help with parsing.

3. My best advice is to contact your hosting provider and talk through the best settings for w3 total cache. How to get the most from your server and caching. And I will say that nothing you do will make up for a slow server. If your server isn’t great then you can only help the speed to a certain level.

Ben

[Frank]

Frank

#13358

Hello,

I just updated Virtue Premium and Contact Form 7 to the newest versions.
When I now go to WP-Admin and I click on theme options (from Virtue Premium), I get:

”Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request
http://www.frankgeenen.nl”

I never encountered this problem before.
My website works and other WordPress options in WP-Admin also work.

How can I fix this?

Greetings Frank

[Frank]

Frank

#13358

Hello,

I just updated Virtue Premium and Contact Form 7 to the newest versions.
When I now go to WP-Admin and I click on theme options (from Virtue Premium), I get:

”Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request
http://www.frankgeenen.nl”

I never encountered this problem before.
My website works and other WordPress options in WP-Admin also work.

How can I fix this?

Greetings Frank

[Peter]

Peter

#13289

Hi Ben,

I’m using the iconbox shortcodes for my contact page, and can’t figure out how to make the target=”_blank” work so that the link opens in a new tab. Is there a workaround for this? here is the shortcode for one module.

[iconbox icon=”icon-mail” iconsize=”48px” link=”mailto:[email protected]” color=”#444444″ background=”trasparent” hcolor=”#ffffff” hbackground=”#00aeff”]<h4>”E” mail</h4><p>Email me with any inquiries including but not limited to: prints, originals, commissions, collabs, stimulating conversation, or my family’s chili recipe. </p>[/iconbox]

I downloaded the “virtue toolkit” as a plugin, but there was a fatal error when trying to activate it, so it’s unusable to me.

Secondly, adding my custom icons to the iconbox seems a bit above my head, I saw in a previous thread that one has to create a font?

Thanks so much!

-Peter

[Peter]

Peter

#13289

Hi Ben,

I’m using the iconbox shortcodes for my contact page, and can’t figure out how to make the target=”_blank” work so that the link opens in a new tab. Is there a workaround for this? here is the shortcode for one module.

[iconbox icon=”icon-mail” iconsize=”48px” link=”mailto:[email protected]” color=”#444444″ background=”trasparent” hcolor=”#ffffff” hbackground=”#00aeff”]<h4>”E” mail</h4><p>Email me with any inquiries including but not limited to: prints, originals, commissions, collabs, stimulating conversation, or my family’s chili recipe. </p>[/iconbox]

I downloaded the “virtue toolkit” as a plugin, but there was a fatal error when trying to activate it, so it’s unusable to me.

Secondly, adding my custom icons to the iconbox seems a bit above my head, I saw in a previous thread that one has to create a font?

Thanks so much!

-Peter

[Timothy]

Timothy

#13190

From time to time, I send out a small news letter. Can you suggest a plugin, paid, or free doesn’t matter, that would let me have a contact list, and be able to send news letters.

[Timothy]

Timothy

#13190

From time to time, I send out a small news letter. Can you suggest a plugin, paid, or free doesn’t matter, that would let me have a contact list, and be able to send news letters.

[Kimberly]

Kimberly

#13134

Contacting them now.

[Ben Ritner]

Ben Ritner

#13116

page-contact.php

I don’t recommend because you are going to loose all the changes once you update the theme and using a plugin like contact form 7 is seriously faster then editing a theme file. It’s very very easy to set up and already styled for this theme.
Ben

[Vidjay]

Vidjay

#13095

Hello Ben,

Cant I just modify the field values in the template file? template contact? Please let me know.

[Ben Ritner]

Ben Ritner

#13072

“in the documentation it clearly shows that there is supposed to be some kind of design, which shows address, and all of that stuff, its just not there!”

Sorry no the contact template doesn’t add your address or the icons like this: http://themes.kadencethemes.com/virtue-premium/contact-us/

That is all done in the page content and the demo was just that a demo of what you can do using the themes “virtue shortcodes”. I simply added two columns and put an icon and text in each.

Ben

[Ben Ritner]

Ben Ritner

#13071

Hey,
There is an update to the Dutch translation coming in the next version of the theme. But if you need specifics you can use the language files to translate or just use a plugin like contact form 7 where you would have all the control.

Ben

[Hannah]

Hannah

#13058

Hey,
Do you mean the options aren’t showing in the back-end or it’s not displaying right on the front-end? Can you post a link? You said the contact form displays, is that not what you’re after?

Hannah

[Vidjay]

Vidjay

#13056

Hello Kadence,

How can I change the language of the contactpage, the labels are in english. I need them in dutch, can I change this in the contact page template? Which path is it located? Thanks in advance!

[Vidjay]

Vidjay

#13056

Hello Kadence,

How can I change the language of the contactpage, the labels are in english. I need them in dutch, can I change this in the contact page template? Which path is it located? Thanks in advance!

[Gary]

Gary

#13049

hi,

ive tried to use the contact template, as described in the documentation. I have set the template to ‘contact’ and saved the page, but nothing is showing – in the documentation it clearly shows that there is supposed to be some kind of design, which shows address, and all of that stuff, its just not there!

the map and contact form displays.

I am using virtue premium.

this seems to have affected two different installs so its quite a serious issue.

J

[Gary]

Gary

#13049

hi,

ive tried to use the contact template, as described in the documentation. I have set the template to ‘contact’ and saved the page, but nothing is showing – in the documentation it clearly shows that there is supposed to be some kind of design, which shows address, and all of that stuff, its just not there!

the map and contact form displays.

I am using virtue premium.

this seems to have affected two different installs so its quite a serious issue.

J

[Ben Ritner]

Ben Ritner

#12928

Hey Greg, Easiest thing if you want a custom contact form is to use a plugin, like contact form 7. It’s already styled for the theme and gives you the options to add fields.

Ben

[mikes]

mikes

#12914

That did the trick. They needed to increase all three of those variables. Once they did that the theme options started saving correctly again. So if anyone else runs into this issue where you have a menu or carousel with lots of items and then the theme options near the end of the list, like Misc. Options (such as the contact email, copyright, etc.), revert to the defaults and fail to save. Have your host provider increase the following three variables (the defaults are 1000).

max_input_vars = 2000
suhosin.post.max_vars = 2000
suhosin.request.max_vars = 2000

[Greg]

Greg

#12903

Hi
How do I add an additional input box and label for Telephone No. to the contact form on the contact page?
Help appreciated.
Thanks, Greg

[Greg]

Greg

#12903

Hi
How do I add an additional input box and label for Telephone No. to the contact form on the contact page?
Help appreciated.
Thanks, Greg

[James]

James

#12892

Thanks for the quick response and the help Ben – got Contact form 7 and works great. As to tutorials I will give it some thought as I don’t want to just throw something against the wall just to respond. I guess MY biggest problem is wading through everything and trying to figure out what it does. Yes, everything has a name and a function, but if you are just learning you have no idea what some of them do. It would be great to have a description of the different elements that are in the page builder etc. that says what they do, not just their name. Of course that is not needed for everything – it’s pretty self explanatory what a slider is, and so on. If you already have this on the site and I just need to spend more time looking through the documentation then please let me know and also please accept my apology for saying you need better tutorials 🙂 Thanks again for a great theme!

[mikes]

mikes

#12873

That was what it was like in the php.ini that file they posted to my home folder… it was 200M, so I changed it to 400M.

In the default php.ini that was installed with MAMP on my local machine it’s set to:
memory_limit = 128M ; Maximum amount of memory a script may consume (8MB)

Some progress…

Now they did something on the host and the “Not Found” page doesn’t come up anymore when trying to save the options, and it says it updated the options, but they revert to the default if they are way down the options list, like in the Misc Settings. I’m testing on the contact form email setting. This is now the same way it was behaving locally before I added “max_input_vars = 2000” to my local php.ini. Looks like they changed the name of php.ini to .php.ini, so maybe that helped and was why my changes weren’t doing anything. Still investigating…

[A]

A

#12821

AHA, i see the contactform 7 does strange.. Can there be a connection maybe?

[mikes]

mikes

#12814

I’ve been running into some problems with the theme options not saving if there is a home page carousel or icon menu that is really long (about 50 icon pictures of client logos). It seems that a carousel that long on the home options is overflowing the options. I originally had about 50 icons in an icon menu in the free version and it was working OK. I then upgraded to the premium version and changed from using an icon menu to a custom carousel so only some of the icons would show at a time and scroll through.

When running locally in MAMP any changes to options near the end of the options list, like the misc. options, would fail to save. As a test I’d change the contact form email and hit save. It would say it saved, but the field would revert to the default.

Looking in the php error log showed this:

[13-Jul-2014 16:14:54 Europe/Berlin] PHP Warning: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0

I was able to add the following line to the php.ini and stopping/starting the php server (through MAMP, It’s a test site running local) fixed it.
max_input_vars = 2000

That worked locally OK.

I’ve now moved the site online (*Login to see link ) at a cPanel site and may be having a similar problem. Now if I try to change any options and hit save it hangs for a long time and eventually returns with a file not found *Login to see link Manually checking shows that file is there. It may be overflowing when trying to access the options and I’m not sure if I can get to the same php log and php.ini that I had access to locally to fix it.

Would it be possible to break the options into separate sections to possibly avoid this? Maybe putting the contents of the custom carousel in a separate list rather than all in one big array? Or would that not help anyway? Is the 1000 limit for all variables or just in any one array?

[mikes]

mikes

#12814

I’ve been running into some problems with the theme options not saving if there is a home page carousel or icon menu that is really long (about 50 icon pictures of client logos). It seems that a carousel that long on the home options is overflowing the options. I originally had about 50 icons in an icon menu in the free version and it was working OK. I then upgraded to the premium version and changed from using an icon menu to a custom carousel so only some of the icons would show at a time and scroll through.

When running locally in MAMP any changes to options near the end of the options list, like the misc. options, would fail to save. As a test I’d change the contact form email and hit save. It would say it saved, but the field would revert to the default.

Looking in the php error log showed this:

[13-Jul-2014 16:14:54 Europe/Berlin] PHP Warning: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0

I was able to add the following line to the php.ini and stopping/starting the php server (through MAMP, It’s a test site running local) fixed it.
max_input_vars = 2000

That worked locally OK.

I’ve now moved the site online (*Login to see link ) at a cPanel site and may be having a similar problem. Now if I try to change any options and hit save it hangs for a long time and eventually returns with a file not found *Login to see link Manually checking shows that file is there. It may be overflowing when trying to access the options and I’m not sure if I can get to the same php log and php.ini that I had access to locally to fix it.

Would it be possible to break the options into separate sections to possibly avoid this? Maybe putting the contents of the custom carousel in a separate list rather than all in one big array? Or would that not help anyway? Is the 1000 limit for all variables or just in any one array?

[Ben Ritner]

Ben Ritner

#12797

Hey James,
This theme only includes a contact form with the contact page template: http://docs.kadencethemes.com/virtue/#contactpage

If you wanted to add to a sidebar or really any widget area I recommend using a plugin. Contact form 7 works great with this theme.

As for tutorials do you have any recommended topics that might help? I am happy to take input and would love to make the tutorials easy to understand and follow.
Ben