Search Results for 'cache'

[Kevin]

Kevin

#167520

Hey,

I’m only seeing one slider appear on that page. Can you share a screenshot of what you’re seeing? You can host images here:
https://www.postimg.org

Also, be sure that you clear your site’s cache.

-Kevin

[Ben Ritner]

Ben Ritner

#167418

Hey,
Pagebuilder load flex css now and because of that the layout forms as it loads.

You can use this css to remove the very quick flicker as it loads:

@media (min-width: 780px){
    #pgc-1020-0-1 {
        float: right;
    }
}

But also when you have your site optimized and cached this won’t be noticeable.

Ben

[Ben Ritner]

Ben Ritner

#167258

Did you clear the cache after removing your old css?

What device are you seeing this on?

Ben

[Kevin]

Kevin

#167244

Hello Michael,

Are you using caching on your site? One thing that I would try is to clear your site’s cache. Perhaps it is responsible for the page loading incorrectly.

Let me know if that makes a difference.

-Kevin

[Hannah]

Hannah

#167236

Hey,
I’m seeing the slider on your homepage. Are you not seeing it? Have you tried clearing your cache?

Hannah

[Solace]

Solace

#167161

Hi Ben

Yes, I see that now – the permalink is example.com/staff-group/management

I think I had permalink cache issue. Now it’s working.

Is there a filter to rename staff to team ?

Also – how to modify the staff-loop template? I want to modify the layout… but there is no content-staff-loop.php ??

[Kevin]

Kevin

#167130

Hey,

I’m not seeing any titles on your site. Can you link to where they’re appearing? Also, have you cleared your cache since adding the CSS?

-Kevin

[Hannah]

Hannah

#167075

Hi Jerry,
What colors have you set? Have you tried clearing your cache?

Hannah

[Michael]

Michael

#167011

Hi Hannah

I created a new page, and imported the page template with this tabs layout, but the formatting has now fallen away.
I’ve cleared cache, deleted the CSS code and replaced it, but to no avail.
Not an issue though I’m going to leave it as is (Squared). If the client insists on rounded edges I’ll revert.

[Kevin]

Kevin

#166882

It looks as though the page is being outputted through a plugin. I would try first deactivating all plugins but the WooCommerce to see if the store loads correctly then. Be sure to clear your cache also.

Let me know if that helps.

-Kevin

[al2]

al2

#166678

I tried both the CSS and turning off Select2 interdependently with clearing browser history between each. I turned Select2 back on after adding the CSS and all but that one page continued to work.

I had NOT cleared my wp-rocket cache yet. I just tried that and it DID fix that last form. Everything looks good now. Thanks!

[Gerhard]

Gerhard

#166677

Hallo Ben,

I’ll asked for the php.log. I will post as soon as possible.

And sorry Ben. That’s no sudden switch back. If I’m the user, and everybody around would tell me that he has no problem so I look forward to an solution. It’s not switch back, I call it looking ahead.

I’m not that man who said it’s the theme. I said, if I switch the customizing of the theme in the way I told you, it works.

Because switching of mosaic brings a good result. So in my opinion, it was something of or a combination of:

– mosaic
– duplicator
– menu (item)
– something cached?
– permalinks?

But I’m a joomla guy. So I have no experience with wordpress.

Now I use date & mosaic and till now it works fine.

If I get the logs I will sent it to you, otherweise you get an account.

Thanks for your time

Gerhard

[Ben Ritner]

Ben Ritner

#166675

Also, wp-rocket cache is running on your site (which is great) just make sure to clear its cache by hovering over WP Rocket in the admin top bar and clicking the “clear cache” in the drop down.

[Kati]

Kati

#166624

Ok, now I have cleard the cache and set the caching to off on this site:
My illustration site

This weekend I am in our country house. The internet is much slower. With the lower speed, and caching off, all the images look great.

What do you make of this?

Thank´s for your time,
Kati

[Ben Ritner]

Ben Ritner

#166583

Is this a theme issue? I understand that some themes are more Litespeed friendly than others?

It’s not a theme issue. And I don’t believe a theme can be more “Litespeed friendly” when you consider development.

The issue is simple and part of the pros and cons to offering different content for mobile and desktop on the same url. It is true with any kind of caching that caches php output.

Caching takes a copy of the site output and stories that separate from everything else. Once the next person comes along it hands the user that cached file never asking the database or site for any information.

Which means that if you have a cached file that happens to hold the mobile slider then everyone will see the mobile slider.

So The theme gives you an option to add a mobile slider but it’s known that this option will only work if your page is not cached. The same is true if you use any kind of mobile theme, or mobile redirect if you have caching then it won’t work.

making your desktop slider more responsive for mobile

This simply means you design and create a slider that is both desktop and mobile friendly in one. Which is what many people do regardless. It simply means you need to think mobile first and design up to desktop. So consider your design and think through a way to create that design both being desktop and mobile friendly.

I hope that clears things up.

Ben

[Ben Ritner]

Ben Ritner

#166576

I’m seeing this error when I inspect on mobile:

https://jeromealexander.com/wp-content/cache/minify/wp-fastclick.min.js.map

I would suggest turning off js minify to test.

Ben

[Stephen]

Stephen

#166564

Thanks Kevin, I found this post: https://github.com/woocommerce/woocommerce/issues/16375 but folks there were experiencing the issue all the time, on desktop and mobile, nothing with variations would work. We’re only having the issue on mobile.

Both woo and the theme are updated, we are using a child theme but that’s just to move around the buy now button on the checkout page. I’ve pasted the enqueing info below as well as the woo status if that helps at all.

Virtue: 4.34
Woo: 3.2.2

Contents of Child theme styes.css:

/*
Theme Name: Virtue Premium Child for Woo
Version: 1.0
Description: Child theme for Woo.
Author: Woo
Author URI: http://woocommerce.com
Template: virtue_premium
*/

Woo status report:

### WordPress Environment ###

Home URL: https://jeromealexander.com
Site URL: https://jeromealexander.com
WC Version: 3.2.2
Log Directory Writable: ✔
WP Version: 4.8.3
WP Multisite: –
WP Memory Limit: 1,000 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache/2.4.29 (cPanel) OpenSSL/1.0.2k mod_bwlimited/1.4
PHP Version: 5.6.32
PHP Post Max Size: 8 MB
PHP Time Limit: 0
PHP Max Input Vars: 4720
cURL Version: 7.55.1
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.37
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.2.2
WC Database Prefix: ja_
Total Database Size: 41.84MB
Database Data Size: 37.56MB
Database Index Size: 4.28MB
ja_woocommerce_sessions: Data: 1.06MB + Index: 0.03MB
ja_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_order_items: Data: 0.04MB + Index: 0.02MB
ja_woocommerce_order_itemmeta: Data: 0.42MB + Index: 0.18MB
ja_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
ja_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
ja_woocommerce_log: Data: 0.00MB + Index: 0.00MB
ja_commentmeta: Data: 0.00MB + Index: 0.01MB
ja_comments: Data: 0.48MB + Index: 0.18MB
ja_ewwwio_images: Data: 1.02MB + Index: 0.51MB
ja_failed_jobs: Data: 0.00MB + Index: 0.00MB
ja_ksp_layers: Data: 0.01MB + Index: 0.00MB
ja_ksp_sliders: Data: 0.00MB + Index: 0.00MB
ja_ksp_slides: Data: 0.00MB + Index: 0.00MB
ja_links: Data: 0.00MB + Index: 0.00MB
ja_mailchimp_carts: Data: 0.05MB + Index: 0.00MB
ja_options: Data: 4.39MB + Index: 0.17MB
ja_postmeta: Data: 7.15MB + Index: 1.48MB
ja_posts: Data: 3.75MB + Index: 0.21MB
ja_queue: Data: 0.07MB + Index: 0.00MB
ja_sg_action: Data: 0.00MB + Index: 0.00MB
ja_sg_config: Data: 0.00MB + Index: 0.00MB
ja_sg_schedule: Data: 0.00MB + Index: 0.00MB
ja_termmeta: Data: 0.00MB + Index: 0.01MB
ja_terms: Data: 0.00MB + Index: 0.01MB
ja_term_relationships: Data: 0.05MB + Index: 0.10MB
ja_term_taxonomy: Data: 0.00MB + Index: 0.01MB
ja_usermeta: Data: 0.13MB + Index: 0.09MB
ja_users: Data: 0.01MB + Index: 0.01MB
ja_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
ja_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB
ja_wfBlockedIPLog: Data: 0.16MB + Index: 0.12MB
ja_wfBlocks: Data: 0.02MB + Index: 0.01MB
ja_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
ja_wfConfig: Data: 0.99MB + Index: 0.01MB
ja_wfCrawlers: Data: 0.01MB + Index: 0.01MB
ja_wfFileMods: Data: 1.18MB + Index: 0.25MB
ja_wfHits: Data: 9.66MB + Index: 0.48MB
ja_wfHoover: Data: 0.00MB + Index: 0.00MB
ja_wfIssues: Data: 0.02MB + Index: 0.00MB
ja_wfKnownFileList: Data: 0.60MB + Index: 0.08MB
ja_wfLeechers: Data: 0.16MB + Index: 0.13MB
ja_wfLockedOut: Data: 0.00MB + Index: 0.00MB
ja_wfLocs: Data: 0.00MB + Index: 0.00MB
ja_wfLogins: Data: 0.12MB + Index: 0.03MB
ja_wfNet404s: Data: 0.00MB + Index: 0.00MB
ja_wfNotifications: Data: 0.01MB + Index: 0.00MB
ja_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
ja_wfReverseCache: Data: 0.00MB + Index: 0.00MB
ja_wfScanners: Data: 0.04MB + Index: 0.05MB
ja_wfSNIPCache: Data: 0.01MB + Index: 0.02MB
ja_wfStatus: Data: 0.12MB + Index: 0.05MB
ja_wfThrottleLog: Data: 0.00MB + Index: 0.00MB
ja_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
ja_wpml_mails: Data: 5.83MB + Index: 0.01MB

### Post Type Counts ###

attachment: 605
kt_reviews: 9
nav_menu_item: 33
page: 28
post: 120
product: 24
product_variation: 26
revision: 215
shop_coupon: 14
shop_order: 819
woocarousel: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (30) ###

All In One SEO Pack: by Michael Torbert – 2.4.2
Anti-spam: by webvitaly – 4.4
Backup: by BackupGuard – 1.1.52
Flexible Shipping: by WP Desk – 1.9.10
Google Analytics Dashboard for WP (GADWP): by Alin Marcu – 5.1.2.2
Instagram Feed: by Smash Balloon – 1.5
Kadence Related Content: by Kadence Themes – 1.0.1
Kadence Slider: by Kadence Themes – 2.2.0
Kadence Widget Dock: by Kadence Themes – 1.0.0
Kadence Woocommerce Extras: by Kadence Themes – 1.3.2
MailChimp for WooCommerce: by MailChimp – 2.0.2 – Not tested with the active version of WooCommerce
MailChimp Forms by MailMunch: by MailMunch – 3.0.6
PixelYourSite: by PixelYourSite – 5.0.8 – Not tested with the active version of WooCommerce
WooCommerce Product Carousel Slider: by ADL Plugins – 2.1 – Not tested with the active version of WooCommerce
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.3.1
Shortcodes Ultimate: by Vladimir Anokhin – 5.0.1
Page Builder by SiteOrigin: by SiteOrigin – 2.5.13
SiteOrigin Widgets Bundle: by SiteOrigin – 1.10.2
SSH SFTP Updater Support: by TerraFrost – 0.7.1
W3 Total Cache: by Frederick Townes – 0.9.5.4
WooCommerce Customer/Order CSV Export: by SkyVerge – 4.3.5 – 4.4.0 is available – Not tested with the active version of WooCommerce
WooCommerce SecureNet Gateway: by SkyVerge – 1.8.0 – Not tested with the active version of WooCommerce
WooCommerce AdWords Conversion Tracking: by Wolf+Bär Agency – 1.4.7
WooCommerce Google Analytics Pro: by SkyVerge – 1.3.4 – 1.3.5 is available – Not tested with the active version of WooCommerce
WooCommerce Sales Report Email: by WooThemes – 1.1.2 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.2.2
Wordfence Security: by Wordfence – 6.3.21
WP FastClick: by Mohan Dere – 1.0.2
WP Mail Logging: by Christian Zöller – 1.8.1
WP Mail SMTP: by WPForms – 0.11.1

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #10 - /products/
Cart: #2028 - /cart/
Checkout: #2029 - /checkout/
My account: #2030 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Virtue Premium Child for Woo
Version: 1.0
Author URL: http://woocommerce.com
Child Theme: ✔
Parent Theme Name: Virtue - Premium
Parent Theme Version: 4.3.4
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ✔

### Templates ###

Overrides: virtue_premium/woocommerce/archive-product.php
virtue_premium_child/woocommerce/checkout/form-checkout.php
virtue_premium/woocommerce/content-product.php
virtue_premium/woocommerce/content-product_cat.php
virtue_premium/woocommerce/content-single-product.php
virtue_premium/woocommerce/loop/loop-end.php
virtue_premium/woocommerce/loop/loop-start.php
virtue_premium/woocommerce/loop/rating.php
virtue_premium/woocommerce/loop/sale-flash.php
virtue_premium/product-searchform.php
virtue_premium_child/woocommerce/single-product/add-to-cart/external.php
virtue_premium_child/woocommerce/single-product/add-to-cart/grouped.php
virtue_premium_child/woocommerce/single-product/add-to-cart/simple.php
virtue_premium_child/woocommerce/single-product/add-to-cart/variable.php
virtue_premium/woocommerce/single-product/product-image.php
virtue_premium/woocommerce/single-product/product-thumbnails.php
virtue_premium/woocommerce/single-product/related.php
virtue_premium/woocommerce/single-product/sale-flash.php
virtue_premium/woocommerce/single-product/title.php
virtue_premium/woocommerce/single-product/up-sells.php
virtue_premium/woocommerce/single-product.php
virtue_premium/woocommerce/taxonomy-product_cat.php
virtue_premium/woocommerce/taxonomy-product_tag.php

### Customer/Order CSV Export ###

Order Export Format: default_one_row_per_item
Customer Export Format: default
Automatically Export Orders: ftp
Export Trigger: schedule
Export Start Time: 6:55am
Export Interval: 1440
Next Export: Scheduled on November 3
2017 6:55 am

Order Statuses: wc-processing
Product Categories: 
Products: 
Automatically Export Customers: ftp
Export Trigger: 
Export Start Time: 
Export Interval: 30
Next Export: Scheduled on November 2
2017 2:35 pm

[Norman]

Norman

#166523

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#166520

Hey,
ok you said “mobile header” which is different from the mobile slider.

In terms of the slider, you can’t have caching and show a mobile slider. unless you turn off caching for mobile. Some plugins have this option.

Or unless you turn off caching for the home page.

If the page is cached the function to check if mobile won’t run. It will simply output the cached page.

If you can’t turn off caching for mobile or home then I suggest making your desktop slider more responsive for mobile.

Ben

[Norman]

Norman

#166516

This reply has been marked as private.