Search Results for 'cache'

[Craig]

Craig

#66503

HI Ben.

I am using the Widget SiteOrigin Slider as the only Widget in the Header Widget Area.

All Images are the same size. Inspecting the all of the Elements shows “width=215 height=180”. They are all the same size.

WP-Super Cache is disabled.

I updated the Widget SiteOrigin Widgets Bundle yesterday to Version 1.5.2 without relief. This issue has existed for two Versions now.

Am I missing something? It is very distracting trying to read on my site when the Blog keeps moving around.

Thanks!

http://www.BirdFeet.Net, CraigM

[Craig]

Craig

#66503

HI Ben.

I am using the Widget SiteOrigin Slider as the only Widget in the Header Widget Area.

All Images are the same size. Inspecting the all of the Elements shows “width=215 height=180”. They are all the same size.

WP-Super Cache is disabled.

I updated the Widget SiteOrigin Widgets Bundle yesterday to Version 1.5.2 without relief. This issue has existed for two Versions now.

Am I missing something? It is very distracting trying to read on my site when the Blog keeps moving around.

Thanks!

http://www.BirdFeet.Net, CraigM

[Ben Ritner]

Ben Ritner

#66387

Hey,
1. With wocommerce you can’t separate this out if you want them to run through your “checkout” but you can simply add a download button using an “external” product type. This will make the “add to cart” a button that downloads the digital file. (we did this here for example: https://www.kadencewp.com/product/pinnacle-free-theme/

The thing is you won’t get any information this way.

Other options can be found in plugin like this: https://wordpress.org/plugins/email-before-download/
where you just add the forum to your product page and you can get there email and the download link shows.

2. Woocommerce has a short description and a normal description the short is shown right above your add to cart button the normal is shown in the product tabs.
Moving those would require a child theme and some custom code. Are you using a child theme? You might consider moving the short description down vs moving the normal out of your tabs. Let me know?

3. The image size is set by you in your woocommerce settings > products > display > product thumbnails. If you set to 90px then they would be about 4 per row.

4. That is tricky but can be done add this css in your theme options > advanced settings. Make sure to copy from here not an email:

.home-product > .clearfix:before {
    content: '';
    width: 100%;
    position: absolute;
    height: 2px;
    left: 0;
    top: 50%;
    margin-top: -1px;
    z-index:1;
    background: #d81233;
}
h3.hometitle {
    display: inline-block;
    background: white;
    position:relative;
    z-index:2;
    padding-left:10px;
    padding-right:10px;
}
.home-product > .clearfix {
    position:relative; 
    text-align: center;
    }

5. Yes it could use some optimazation: http://tools.pingdom.com/fpt/#!/eKknqZ/http://mosaichouseaustralia.com/

You would do well to install caching like w3 total cache.
And you would do well to compress your images better for web. You can even us a plugin like this: https://wordpress.org/plugins/ewww-image-optimizer/

Ben

[Hannah]

Hannah

#66385

1. Yes, that has to do with caching. Are you using a caching plugin? Some plugins (like WP Super Cache) require clearing your cache after every change is made. We recommend W3 Total Cache or WP Rocket.

2. If your site is under construction users shouldn’t be able to add anything to their cart. What construction plugin are you using? Can you post a link to your site?

3. The shortcode you’re seeing is the icon shortcode. You can add from the Virtue Shortcodes tab of the visual editor.
This explains the contact page- http://docs.kadencethemes.com/virtue/#contactpage

Hope that helps!
Hannah

[Daniel]

Daniel

#66329

Yeah i use W3 Total Cache minify and defer. But I already disabled W3 Total Cache and retested with the same result.
Currently minify is on but I deleted JQuery from minification so you can see it stil doesn’t work.

[Tongtuning]

Tongtuning

#66117

Dear Hannah,

This problem started before WP Super Cache was installed.

It is an on and off problem.

I tried your suggestion but problem persists.

Is there any other things I can do about it?

Best Regard,
Mr. Tong

[Mariella]

Mariella

#66107

The Theme Options panel is broken. The links don’t work in the left sidebar, and an extra row of the same links appears in the main content area, under a red message: “FORCED DEV MODE OFF ENABLED.” If you click the “Expand” link twice, the other links begin working (kind of), but the css styling is missing throughout and it’s not working right.

Here is a screenshot of the Theme Options: *Login to see link
Here is the live (test) site: *Login to see link

Everything was working perfectly on my local server and a test site on the remote server. Then I updated the theme and plugins locally (tested locally and all was fine), then migrated the whole site from the local to remote host, and this happened — but only on the remote server. It is all still fine on my local server (MAMP).

The css file is there (pinnacle_premium/themeoptions/options_assets/css/style.css) in both the local and remote sites, but it is only being used in the local site.

I first pushed the site live to the client’s host, FatCow, and got this problem.
Then I pushed the same install to a test site on a different host, Bluehost, and got the same problem.
I even tried re-installing in the same way to a different directory on my local host, to see if it was my migration method (BackupBuddy) — but that’s not the problem, because the second local install works fine. (Besides, I did this all before with earlier versions of the site, several times, and it always worked fine, on the local and remote servers.)

I’ve tried clearing the browser cache, using different browsers, and disabling all the plugins, as suggested elsewhere in this forum. Nothing works.

I’ve set up a temporary Admin account for you, on the test site, hoping you can figure out how to fix it so I can go fix it on the client’s site. Just let me know how to get you those credentials privately.

Thank you.
Mariella

[Mariella]

Mariella

#66107

The Theme Options panel is broken. The links don’t work in the left sidebar, and an extra row of the same links appears in the main content area, under a red message: “FORCED DEV MODE OFF ENABLED.” If you click the “Expand” link twice, the other links begin working (kind of), but the css styling is missing throughout and it’s not working right.

Here is a screenshot of the Theme Options: *Login to see link
Here is the live (test) site: *Login to see link

Everything was working perfectly on my local server and a test site on the remote server. Then I updated the theme and plugins locally (tested locally and all was fine), then migrated the whole site from the local to remote host, and this happened — but only on the remote server. It is all still fine on my local server (MAMP).

The css file is there (pinnacle_premium/themeoptions/options_assets/css/style.css) in both the local and remote sites, but it is only being used in the local site.

I first pushed the site live to the client’s host, FatCow, and got this problem.
Then I pushed the same install to a test site on a different host, Bluehost, and got the same problem.
I even tried re-installing in the same way to a different directory on my local host, to see if it was my migration method (BackupBuddy) — but that’s not the problem, because the second local install works fine. (Besides, I did this all before with earlier versions of the site, several times, and it always worked fine, on the local and remote servers.)

I’ve tried clearing the browser cache, using different browsers, and disabling all the plugins, as suggested elsewhere in this forum. Nothing works.

I’ve set up a temporary Admin account for you, on the test site, hoping you can figure out how to fix it so I can go fix it on the client’s site. Just let me know how to get you those credentials privately.

Thank you.
Mariella

[Hannah]

Hannah

#66089

Hey,
It looks like you’re using WP Super cache. With that plugin you need to clear your cache after every change is made. Doing so should fix you issue. Let me know if that’s not the case.

Hannah

[Hannah]

Hannah

#66027

Hey Michel,
It could be your cache just needs to be cleared. Can you post a link?

Hannah

[Hannah]

Hannah

#66023

Hey Hoon,
Try clearing your cache. If that doesn’t work I would suggest deactivating your plugins to test if one is conflicting. Let me know if there’s still no change.

Hannah

[Hannah]

Hannah

#66022

Hey Erwin,
First of all make sure your cache is cleared. If that doesn’t work I would suggest deactivating plugins to test. You could also try checking with your host as they may have more insight.
Let me know if the error remains after that.

Hannah

[Eleanor]

Eleanor

#65902

Hi, Ben, thanks for your response. I do have a background image loaded for every page except the home page. The image in the home page is from the home slider theme option. (Should this be a background image instead? That’s what’s confusing, as the demo video I watched used the home slider.)

I wasn’t aware of having a caching plug-in, but I have cleared the cache in the Wassup plug-in and also deactivated that plug-in, just in case. Nothing changed for the background images.

[Carolina]

Carolina

#65847

Hi Ben,

I just updated the theme and all plugins. The only message I see now is the “This theme is broken. Template is missing.” BTW, I am not using that css file for changes, I’m using the theme’s css in advanced settings FYI.

Regarding the CSS changes that are not working… on portfolio page, I’m trying to show the titles below the image instead of a rollover. I found the css code for it in the forum, but I don’t see any change, even after deleting the cache and testing in multiple browsers. Here is the link: http://www.buddhabottoms.com/wp/collections-gallery/

Thanks!

[Carolina]

Carolina

#65836

Hello, I got this message in the editor css page of the theme – see image. When I go add the php code to the header and footer as per message, the files are empty. I ma not sure whats going on. I’m using a child theme obviously. Also, not sure if this is related, but my css stopped working. No matter what I add in there the changes will not take effect, even after clearing cache. Please help!

[Carolina]

Carolina

#65836

Hello, I got this message in the editor css page of the theme – see image. When I go add the php code to the header and footer as per message, the files are empty. I ma not sure whats going on. I’m using a child theme obviously. Also, not sure if this is related, but my css stopped working. No matter what I add in there the changes will not take effect, even after clearing cache. Please help!

[Ben Ritner]

Ben Ritner

#65790

You can’t load all your scripts in the footer. Things like jQuery itself should always be loaded in the header.

I suggest you use a minify plugin like w3 total cache and there you can manually minify and move any of your plugin scripts into the minified footer just don’t move jquery wordpress loads it at the top so the page will load correctly.

Ben

[Hannah]

Hannah

#65785

Hey Frances,
Sorry to hear you’re frustrated! That can be tough. If your cache has been cleared and it’s not a plugin I would suggest contacting your host. They should at least have insight on the issue.
If they can’t help can you post a temp login?

Hannah

[Frances]

Frances

#65771

Hi,

I’m getting the “FORCED DEV MODE OFF ENABLED” on the Theme Options screen in the Virtue Premium (3.3.3) theme. I’ve cleared my cache, reloaded the theme, deactivated all my plugins, and it’s not resolved. I’m working from Chrome Version 46.0.2490.80 (64-bit) and in Safari Version 9.0.1 (10601.2.7.2).

Twice now, I’ve been working away despite this and end up with a 403 error.

This might be a server-side problem, but thought I’d start with you and if we can’t resolve it, will open a ticket with my web hosting company.

Thanks,
Frances

PS – I’m the one who messaged you on Facebook the other day. Thanks for your quick responses there.

[Frances]

Frances

#65771

Hi,

I’m getting the “FORCED DEV MODE OFF ENABLED” on the Theme Options screen in the Virtue Premium (3.3.3) theme. I’ve cleared my cache, reloaded the theme, deactivated all my plugins, and it’s not resolved. I’m working from Chrome Version 46.0.2490.80 (64-bit) and in Safari Version 9.0.1 (10601.2.7.2).

Twice now, I’ve been working away despite this and end up with a 403 error.

This might be a server-side problem, but thought I’d start with you and if we can’t resolve it, will open a ticket with my web hosting company.

Thanks,
Frances

PS – I’m the one who messaged you on Facebook the other day. Thanks for your quick responses there.

[Frances]

Frances

#65766

This reply has been marked as private.

[Hannah]

Hannah

#65762

Glad your background is working. In the future clearing your cache should fix the delay.
Since you’re using the transparent header you need to upload a logo for your transparent header. You can do this from Theme Options > Site Header.
Hope that helps!

Hannah

[Ben Ritner]

Ben Ritner

#65741

Hey,
I’m not seeing this. Had you cleared your cache? What browser are you using?

Ben

[Ben Ritner]

Ben Ritner

#65738

Hey,
Looks like you need to update the revolution slider. Make sure you have the latest version of the theme. Then go to appearance > theme recommend plugins and update.

Can you send me a screen shot of what you see?

What browser are you using?

Are you making sure to clear the wp-fastest cache plugin.

Ben