Search Results for 'cache'

[tanya100]

tanya100

#253493

Hi, on my laptop everything is displaying fine now, after clearing my cache and browsing history. On my android phone, however, all of the footer buttons have a turquoise border with white text. Do you have that, too? I’ve cleared my Chrome cache on my phone, but that hasn’t sorted out the issue.

Thanks again, Tanya

[Hannah]

Hannah

#253486

Hmm, I’m also using Chrome. Do you have any browser extensions running? Have you cleared your browser cache?

Hannah

[Hannah]

Hannah

#253476

Are you referring to the Quick Links in your sidebar? I’m seeing these working. Have you cleared your cache?

Hannah

[Ben Ritner]

Ben Ritner

#253455

Well for less hassle I would suggest using one plugin that does both like wp rocket, the issue there is it’s not free so you could use https://wordpress.org/plugins/wp-fastest-cache/

Basically you do need to clear your cache every time you make a change but you also need to clear your minify (autoptimize) and you need to clear the minify (autoptimize) first then the caching plugin.

Does that make sense?

Ben

[Frank]

Frank

#253420

Looks like you are on point! As usual.
There were 2 setting I had not checked. ( image included ) and now after ticking those, It is working fine in 3 browsers.
All though I could still have an incorrect cache setting??
Thanks
Frank

[tanya100]

tanya100

#253419

Hi Hannah

Thanks for the custom CSS. It has sorted out the issue on the Massages / Les massages pages.

However, despite clearing my cache often, in the footer the buttons for “Cookie Policy”, “Terms and Conditions” and “Privacy Notice” (and the French equivalents) all still have white text with a turquoise border. I’d like them to look like the Site Map button that sits just below – turquoise text and turquoise border. Please can you advise me? I’m uploading the image again so you can see how the three buttons differ from the Site Map button.

Cheers, Tanya

[Hannah]

Hannah

#253407

Hi Tanya,
I’m seeing all your footer buttons display as they should. Have you cleared your cache? This css should create an override for the buttons on your massage page:

.so-widget-sow-button-wire-ba2520caf2ce .ow-button-base a:hover {
    color: #fff !important;
}

You can paste that into your custom css box in Theme Options > Advanced Settings.
Hope it helps!

Hannah

[rick]

rick

#253382

Hi Ben,

Everything is working fine again. Yoast is working, layout looks good and all images are back.

So I am not totaly understanding what the above about minify and cach means.

Does this mean I shouldn’t clear my cache when I change something to my website? I learned that I always have to clear cache when changes are made. Can please describe for me what I should do with my cache to prevent these problems in the future. Or mabey change something about the minify? I am running autoptimize and w3 total cache.

Rick

[Ben Ritner]

Ben Ritner

#253349

For yoast issue, what browser area yo uusing.

For the issue with no styling. That can happen if you have a change in your script minify but then don’t clear your w3 total cache. Those are not synced plugin but you have to treat them that way else you will have the cache pointing to css files that don’t exists because your minify plugin has replaced them (which it will do any time you make a change).

Ben

[tanya100]

tanya100

#253307

Hi

I have a number of “wire” buttons on my site – in the footer of hibiscusmassage.com, and five at the top of the “Massages” page. Only one of these displays as it did before I updated Page Builder by SiteOrigin 5 days ago – the “Site Map” button in the footer. I have no idea why this button looks fine.

Initially I just tried to tweak the settings for the buttons, which did not work, then I clicked the “Enable legacy” option in the plugin settings and cleared caches in the hopes that the correct CSS for the wire button option would magically reappear. It didn’t, so I’d like your help please…

In the footer:

The only button that appears as it should is the “Site Map” button. It has a turquoise wire border with turquoise text, then the hover effect shows a solid turquoise button with white text – perfect! The other footer buttons – “Cookie Policy”, “Terms and Conditions” and “Privacy Notice” – do not display like this, despite having the same settings there is a turquoise wire border with white, not turquoise, text. The hover states look look fine, though. As there is a light grey background you can at least see there is text there in the normal state, but really this text should be turquoise to be properly visible.

Massages page:

There are five buttons along the top of this page for the different types of massage. All of these are weird – I can either have them with a green wire border and no visible text (as it displays as white on white), or with the green wire border and green text with a hover state that is solid green (so green text on solid green button). I need these buttons to have green wire border with green text in their normal state, then the hover effect to have solid green buttons with white text.

It is a dual language site and so the buttons on the French version are also all messed up.

Please can you point me in the right direction to get this resolved.

Thank you, Tanya

[tanya100]

tanya100

#253307

Hi

I have a number of “wire” buttons on my site – in the footer of hibiscusmassage.com, and five at the top of the “Massages” page. Only one of these displays as it did before I updated Page Builder by SiteOrigin 5 days ago – the “Site Map” button in the footer. I have no idea why this button looks fine.

Initially I just tried to tweak the settings for the buttons, which did not work, then I clicked the “Enable legacy” option in the plugin settings and cleared caches in the hopes that the correct CSS for the wire button option would magically reappear. It didn’t, so I’d like your help please…

In the footer:

The only button that appears as it should is the “Site Map” button. It has a turquoise wire border with turquoise text, then the hover effect shows a solid turquoise button with white text – perfect! The other footer buttons – “Cookie Policy”, “Terms and Conditions” and “Privacy Notice” – do not display like this, despite having the same settings there is a turquoise wire border with white, not turquoise, text. The hover states look look fine, though. As there is a light grey background you can at least see there is text there in the normal state, but really this text should be turquoise to be properly visible.

Massages page:

There are five buttons along the top of this page for the different types of massage. All of these are weird – I can either have them with a green wire border and no visible text (as it displays as white on white), or with the green wire border and green text with a hover state that is solid green (so green text on solid green button). I need these buttons to have green wire border with green text in their normal state, then the hover effect to have solid green buttons with white text.

It is a dual language site and so the buttons on the French version are also all messed up.

Please can you point me in the right direction to get this resolved.

Thank you, Tanya

[peter26]

peter26

#253116

Thanks Ben, it works so we’ll run with it for now!

Related to this I’ve got a bug with the Woo AllReviews block on this page https://www.welshslatewaterfeatures.co.uk/reviews/

In the page editor I can see the all the reviews and make changes but for some reason nothing shows up on the front end.

Cache has been purged multiple times, there’s no custom css running on that page so I’m a bit lost sorry, hopefully it’ll be something silly I’ve missed!

Pete

[Michael sebban]

Michael sebban

#253062

i don’t know from where come this Js
yes i cleared cache and it works

[Ben Ritner]

Ben Ritner

#253058

Are you adding this js?

window.addEventListener('load', function () {
	var donwload_links = document.querySelectorAll('a');
	for (let j = 0; j < donwload_links.length; j++) {
		donwload_links[j].addEventListener('click', function(e) {
			var down = this.href.match(/.*\.(pdf/)(\?.*)?$/);
			if (down != null) {
				gtag('event', 'click', {'event_category': 'downloads','event_label' : this.href});
			}
		});
		}
	});

It’s breaking the page a little bit.

I do see your video load, did you make sure to clear your cache?

Ben

[Michael sebban]

Michael sebban

#253042

https://beithazohar.com/beit-ha-zohar/
I use WP rocket as cache, perhaps WP rocket don’t load correct Js
Thank’s

[Ben Ritner]

Ben Ritner

#252981

Hey,
Can you clear your wprocket cache after you disable your popup overlay plugin?

Ben

[Ben Ritner]

Ben Ritner

#252980

Well I added the code to your config, once it was there then the cache needed to be cleared.

Either way, glad you see it working!

Ben

[Tricia]

Tricia

#252977

I just read your message properly. I’ve cleared that cache so many times so I wonder what was different.
Very strange. I don’t see how the host could have done anything because I changed the password.
I’m confused but the thanks still stands.
Tricia

[Ben Ritner]

Ben Ritner

#252962

ok, I logged in and got that you just need to login and clear your database cache.

Ben

[Fillip]

Fillip

#252862

Hi.
I created a footer menu and added my legal pages.
Clicked Save
Purge cache
going to site there’s no footer menu.
What else do I need to do?
Screenshot link: *Login to see link

[Fillip]

Fillip

#252862

Hi.
I created a footer menu and added my legal pages.
Clicked Save
Purge cache
going to site there’s no footer menu.
What else do I need to do?
Screenshot link: *Login to see link

[Mark]

Mark

#252851

Ben – I turned it off in WP Rocket and on in Imagify. I autoloaded the cache and the result is I don’t see webP being used at all.

The lightbox works but it’s loading the JPG image file.

I tried a couple of things just to see if I could figure out what was happening.

If I turn off WP Rocket but leave Imagify on and set to serve WebP. It sort of works. The image on the page is WebP, but if I click it to view the image it loads a JPG in the lightbox.

But I was not able to activate WP Rocket and get it to work at all. I thought briefly maybe it was Cloudflare or the CDN I use. I deactivated both the CDN and Cloudflare. I still could not get WebP to load with WP Rocket active. It does load WebP if I use the option to load it in WP Rocket itself but not if I use the option in Imagify for whatever reason. It seems to create a cache of the page without the Imagify code. But if I use the WebP option in WP Rocket, then it breaks the lighbox so catch 22.

I’ve left the WebP option enabled in Imagify in case you want to look at the HTML it generates. If there are any other WP Rocket settings you want me to look at that you think could be causing the problem, let me know. I tried disabling a few and clearing cache but the same issue continued. I may not have hit the right one though I got tired of trying to guess what might be causing the issue.

As I said from the outset, this is not mission critical. I’d like to be able to take advantage of WebP but I’m in no rush if you have more pressing fires to put out.

Thanks again!

Mark