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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Search Results for 'contact'
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In forum: Virtue Theme
In reply to: critical error in site health
Hey,
All those have to do with your hosting provider. You need to contact your host.Ben
In forum: Virtue ThemeI am using the contact form template included with the theme. It looks fine on screen and says that the email has been sent, but it never gets to my email box. I made sure the address is updated in the MISC settings area and it is. Any ideas about what is getting in the way? My site is here *Login to see link
Thanks – Lorian
In forum: Ascend ThemeThis reply has been marked as private.In forum: Virtue ThemeHi,
The mobile contact form does not send. I have this error message : “Submission rejected”.
*Login to see linkThe contact form works on device.
Thks for help,Laurent
In forum: Membership ForumsMakes sense!
Just tried the default TwentyTwenty theme and started seeing the option.
Will contact Artbees/Jupiter X for this then.
Thanks for the support!
In forum: Membership ForumsIn reply to: Product Carousel Duplicating
Wait, looks like a problem with my theme’s CSS. I’ll contact them sorry!
In forum: Membership ForumsIs there anyway to edit the Additional Contact section of the email customizer? Im not of fan of the info that displayed here plus its left justified instead of centred in the email and doesn’t really fit with the email layout. Any help would be great thanks!
In forum: Membership ForumsHey,
Sorry I might not be clear.Plugins don’t define fullwidth options inside Gutenberg. That is considered theme territory.
See here: https://developer.wordpress.org/block-editor/developers/themes/theme-support/
Wide align is considered an opt-in feature, and themes have to opt-in for that option to show in the Gutenberg editor. It’s not something we can control for the Jupiter X theme; you would need to contact the theme authors.
Does that make sense?
You can do a quick test if you like, install a Gutenberg ready theme, and you will see that align options.
Ben
In forum: Virtue ThemeIn reply to: Help with contact form plus captcha needed
And I want to add that I haven’t added any short code etc. for the captcha to appear on the page. I have just chosen the contact form template and seen that this didn’t add a captcha to the contact page. I assume it should happen automatically.
Kristoffer
In forum: Virtue ThemeThanks Ben.
The client has insisted on the contact being on the home page (twice 🙁
This works perfectly.In forum: Pinnacle ThemeHello,
I updated yesterday some plugins. Now my page is broken. Switching all plugins off does not fix it. Only when I switch to the Twenty Twenty theme it is fixed. So, what is going on with the theme?
mrcardboard.eu
Edit/Things tried and did not fix it:
– Deactivate all plugins
– Switch to PHP 7.3
– Upload a fresh 2.5.6 Theme file
– Cleared the Custom CSS sectionBest regards,
HendrikSystem Status
WordPress Environment
Home URL: *Login to see link
Site URL: *Login to see link
WP Content URL: *Login to see link
WP Version: 5.3
WP Multisite: –
Permalink Structure: /%postname%/
Front Page Display: page
Front Page: Buy Google Cardboard 2.0 made in Germany (#637)
Posts Page: Unset
WP Memory Limit: 256 MB
Database Table Prefix: Length: 3 - Status: Acceptable
WP Debug Mode: –
Language: en_US
Server Environment
Server Info: Apache
PHP Version: 7.2.24-nmm1
ABSPATH: /www/htdocs/w012e4fa/mrcardboard/
PHP Memory Limit: 512 MB
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
PHP Display Errors: –
SUHOSIN Installed: –
MySQL Version: 5.7.26
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
Active Plugins (25)
WPML Multilingual CMS by OnTheGoSystems – 4.3.5
WP Affiliate Manager by wp.insider, wpaffiliatemgr – 2.6.9
Black Studio TinyMCE Widget by Black Studio – 2.6.9
Contact Form 7 by Takayuki Miyoshi – 5.1.6
Cookie Notice by dFactory – 1.2.48
Google Tag Manager for WordPress by Thomas Geiger – 1.11.2
Don't edit function.php by Hendrik Schicke – 1.1
WooCommerce Table Rate Shipping Plus by mangohour – 1.9.2
Per page head by Erik von Asmuth – 1.4.2
Page Builder by SiteOrigin by SiteOrigin – 2.10.13
Themify Popup by Themify – 1.1.8
Aelia Foundation Classes for WooCommerce by Aelia – 2.0.8.190822
WooCommerce Advanced Quantity by Morning Train Technologies ApS – 2.4.5
PayPal PLUS for WooCommerce by Inpsyde GmbH – 2.0.4
WooCommerce Direct Checkout by QuadLayers – 2.3.0
WooCommerce EU VAT Assistant by Aelia – 1.12.0.191127
WooCommerce Multilingual by OnTheGoSystems – 4.7.5
Reminder for WooCommerce Unpaid Orders by MB Création – 2.7.2
WooCommerce PDF Invoices & Packing Slips by Ewout Fernhout – 2.4.0
WooCommerce - Store Exporter Deluxe by Visser Labs – 3.8
WooCommerce by Automattic – 3.8.1
Yoast SEO Premium by Team Yoast – 9.6.1
WPML Media by OnTheGoSystems – 2.5.5
WPML String Translation by OnTheGoSystems – 3.0.5
WPML Translation Management by OnTheGoSystems – 2.9.3
Theme
Name: Pinnacle Premium
Version: 2.4.6
Author URL: *Login to see link
Child Theme: ✕### wp-core ###
version: 5.3
site_language: en_US
user_language: en
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 25
dotorg_communication: true### wp-paths-sizes ###
wordpress_path: /www/htdocs/w012e4fa/mrcardboard
wordpress_size: 16.90 GB (18141854914 bytes)
uploads_path: /www/htdocs/w012e4fa/mrcardboard/wp-content/uploads
uploads_size: 1.04 GB (1112843747 bytes)
themes_path: /www/htdocs/w012e4fa/mrcardboard/wp-content/themes
themes_size: 20.20 MB (21183574 bytes)
plugins_path: /www/htdocs/w012e4fa/mrcardboard/wp-content/plugins
plugins_size: 141.69 MB (148572817 bytes)
database_size: 273.30 MB (286574962 bytes)
total_size: 18.36 GB (19711030014 bytes)### wp-active-theme ###
name: Pinnacle Premium (pinnacle_premium)
version: 2.4.6
author: Kadence Themes
author_website: *Login to see link
parent_theme: none
theme_features: post-thumbnails, menus, title-tag, post-formats, automatic-feed-links, editor-style, editor-color-palette, align-wide, woocommerce, widgets
theme_path: /www/htdocs/w012e4fa/mrcardboard/wp-content/themes/pinnacle_premium### wp-themes-inactive (1) ###
Twenty Twenty: version: 1.0, author: the WordPress team
### wp-plugins-active (25) ###
Aelia Foundation Classes for WooCommerce: version: 2.0.8.190822, author: Aelia
Black Studio TinyMCE Widget: version: 2.6.9, author: Black Studio
Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
Cookie Notice: version: 1.2.48, author: dFactory
Don't edit function.php: version: 1.1, author: Hendrik Schicke
Google Tag Manager for WordPress: version: 1.11.2, author: Thomas Geiger
Page Builder by SiteOrigin: version: 2.10.13, author: SiteOrigin
PayPal PLUS for WooCommerce: version: 2.0.4, author: Inpsyde GmbH
Per page head: version: 1.4.2, author: Erik von Asmuth
Reminder for WooCommerce Unpaid Orders: version: 2.7.2, author: MB Création
Themify Popup: version: 1.1.8, author: Themify
WooCommerce: version: 3.8.1, author: Automattic
WooCommerce - Store Exporter Deluxe: version: 3.8, author: Visser Labs
WooCommerce Advanced Quantity: version: 2.4.5, author: Morning Train Technologies ApS
WooCommerce Direct Checkout: version: 2.3.0, author: QuadLayers
WooCommerce EU VAT Assistant: version: 1.12.0.191127, author: Aelia
WooCommerce Multilingual: version: 4.7.5, author: OnTheGoSystems
WooCommerce PDF Invoices & Packing Slips: version: 2.4.0, author: Ewout Fernhout
WooCommerce Table Rate Shipping Plus: version: 1.9.2, author: mangohour (latest version: 1.9.4)
WP Affiliate Manager: version: 2.6.9, author: wp.insider, wpaffiliatemgr
WPML Media: version: 2.5.5, author: OnTheGoSystems
WPML Multilingual CMS: version: 4.3.5, author: OnTheGoSystems
WPML String Translation: version: 3.0.5, author: OnTheGoSystems
WPML Translation Management: version: 2.9.3, author: OnTheGoSystems
Yoast SEO Premium: version: 9.6.1, author: Team Yoast### wp-plugins-inactive (6) ###
Media Cleaner: version: 5.5.2, author: Jordy Meow
Newsletter: version: 6.4.0, author: Stefano Lissa & The Newsletter Team
Server IP & Memory Usage Display: version: 2.1.0, author: Apasionados, Apasionados del Marketing
Slider Revolution: version: 5.4.8.1, author: ThemePunch
W3 Total Cache: version: 0.11.0, author: BoldGrid
WP-Sweep: version: 1.1.1, author: Lester 'GaMerZ' Chan### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-11-12 *Login to see link
imagick_limits:
imagick::RESOURCETYPE_AREA: 31 GB
imagick::RESOURCETYPE_DISK: -1
imagick::RESOURCETYPE_FILE: 48750
imagick::RESOURCETYPE_MAP: 31 GB
imagick::RESOURCETYPE_MEMORY: 16 GB
imagick::RESOURCETYPE_THREAD: 8
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.26### wp-server ###
server_architecture: Linux 4.4.0-166-generic x86_64
httpd_software: Apache
php_version: 7.2.24-nmm1 64bit
php_sapi: fpm-fcgi
max_input_variables: 3000
time_limit: 300
memory_limit: 512M
max_input_time: 300
upload_max_size: 32M
php_post_max_size: 32M
curl_version: 7.47.0 OpenSSL/1.0.2g
suhosin: false
imagick_availability: true
htaccess_extra_rules: true### wp-database ###
extension: mysqli
server_version: 5.7.26-nmm1-log
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /www/htdocs/w012e4fa/mrcardboard/wp-content
WP_PLUGIN_DIR: /www/htdocs/w012e4fa/mrcardboard/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable-
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This topic was modified 6 years, 5 months ago by
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This topic was modified 6 years, 5 months ago by
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This topic was modified 6 years, 5 months ago by
In forum: Virtue ThemeHey,
So you can manually force the contact menu item styles not to change, but based on how WordPress works, the active class will always be on a menu item that is directed at the active page. Since your “contact” menu item is for your home page (doesn’t matter if you have an anchor tag) WordPress will give it the active tag.#nav-second ul.sf-menu > li.current-menu-item.menu-contact-us { background: transparent; } #nav-second ul.sf-menu li.current-menu-item.menu-contact-us > a { color: white; } #nav-second ul.sf-menu > li.current-menu-item.menu-contact-us:hover { background: #f2f2f2; } #nav-second ul.sf-menu li.current-menu-item.menu-contact-us:hover > a { color: #da251c; }Ben
In forum: Ascend ThemeHey Hannah,
I’ve added the API Key but I am worried about the other steps:
Upgrade From Free to Premium – Simply Active the Premium Theme. All your theme options will transfer.
You will need to update your menu location assignments and your widgets. See steps below-Step 2 – Choose a menu(s) and assign it/them to the appropriate location(s) in the theme.
Step 4 – Click and drag each widget back to the desired location (when switching themes widgets may switch widget areas or be placed in the “inactive” widget area).
*Note be sure to deactivate the Kadence Toolkit plugin. It is not needed with our premium themes.Another thing: I also received an email from WordPress confirming the following:
Howdy!Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Jetpack by WordPress.com.
First, visit your website (https://www.adventuretravelcoach.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.adventuretravelcoach.com/wp-admin/update.php?action=update-selected&plugins=boxzilla%2Fboxzilla.php%2Cjetpack%2Fjetpack.php%2Cmailchimp-for-wp%2Fmailchimp-for-wp.php%2Cwp-file-manager%2Ffile_folder_manager.php%2Cyith-woocommerce-category-accordion%2Finit.php&_wpnonce=7fbc3ba05d) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigates further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3
Current theme: Ascend – Premium (version 1.9.2)
Current plugin: Jetpack by WordPress.com (version 8.0)
PHP version 7.2.25Error Details
=============
An error of type E_ERROR was caused in line 270 of the file /home3/dventwg5/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Listener.php. Error message: Uncaught Error: Class ‘Automattic\Jetpack\Roles’ not found in /home3/dventwg5/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Listener.php:270
Stack trace:
#0 /home3/dventwg5/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Listener.php(239): Automattic\Jetpack\Sync\Listener->get_actor(‘jetpack_plugins…’, Array)
#1 /home3/dventwg5/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Listener.php(114): Automattic\Jetpack\Sync\Listener->enqueue_action(‘jetpack_plugins…’, Array, Object(Automattic\Jetpack\Sync\Queue))
#2 /home3/dventwg5/public_html/wp-includes/class-wp-hook.php(288): Automattic\Jetpack\Sync\Listener->action_handler(Array, Array)
#3 /home3/dventwg5/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#4 /home3/dventwg5/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home3/dventwg5/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/modules/Plugins.phI am so worried,
In forum: Virtue ThemeHey,
Your contact us menu item links to your homepage. Is that intentional?Hannah
In forum: Virtue ThemeIn forum: Virtue ThemeIn reply to: Upgrading to PHP 7.2 (unsuccessful)
Hi Ben,
Yes, I’m on the latest Virtue theme 4.9.16
Here is the part of the transcript where the support agent points out rev slider and virtue premium:
[12:10:18] Gary: Does it show you which plugins aren’t compatible with 7.2?
[12:12:03] Hania: the errors I can see here are related to revslider and the theme: virtue_premium
[12:12:48] Gary: Ok, thanks. I’ll contact the theme designer to see if they have an update.I’m happy to give you my login info if you need it. As I mentioned in my initial message, I am a complete novice at this stuff. I’ve enjoyed the virtue premium theme, so please understand I am not throwing any heat at you or the theme. Just trying to get my website updated so my plugins all keep working!
Thanks for any guidance, help.
– Gary
In forum: Virtue ThemeIn reply to: Help with contact form plus captcha needed
Thank you for your reply. I now added a contact form my choosing contact as the template. The kadence reCAPTCHA however didn’t appear into the form by itself although it is activated. What can I do in order to get the captcha to appear?
I found instructions about how to register public keys etc. I also tried to do this but for that you should go into settings of the reCAPTCHA plugin. I don’t have a “settings” link by my plugin.
Can you please help me.
Kristoffer
In forum: Virtue ThemeIn reply to: Help with contact form plus captcha needed
Hey
Thanks for posting,1. Within virtue you have a contact page template that can add a simple contact form, our reCAPTCHA plugin will work with that page template contact form. See here: http://docs.kadencethemes.com/virtue-premium/templates/contact-template/
2. You don’t have to pay for premium to get reCAPTCHA in WPForms. It’s part of the free plugin. See here: https://wpforms.com/docs/setup-captcha-wpforms/
3. We also have Kadence Blocks, within Kadence Blocks there is a Form block that you can use and within it you can set up google reCAPTCHA in the form block settings.
I hope that helps!
Ben
In forum: Virtue ThemeFor the kadence reCAPTCHA plug in it says “Adds Googles reCAPTCHA in WP comments form plugin as well as Kadence Themes Contact and Testimonial Forms”.
What is the Kadence contact form? Is this something else than the WPForms lite, because to that one you have to pay in order to get captcha to work?
I would like to use the Kadence contact form and have the reCAPTCHA plug in to it working. Could you please help me and show me how to do it? I have already looked in the documentation, in the forum and googled as well. I have Virtue Premium.
Thank you, Kristoffer
In forum: Virtue ThemeIn reply to: Page Builder by SiteOrigin
Contacted Yoast and it turned out that I have an older version, a little bad that it doesn’t come up as a regular update of plugins but you have to do it manually.
Regards
Anders -
This topic was modified 6 years, 5 months ago by
