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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Search Results for 'contact'
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Search Results
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In forum: Virtue Theme
In reply to: PHP Compatibility
In forum: Virtue ThemeIn reply to: PHP Compatibility
In forum: Virtue ThemeHi,
I´m getting a lot of spam mails, gues its through the contact form. This is my site: http://www.metall-fachhandel.de
Do you have an idea how to stop this?
Thanks in advance.
In forum: Virtue ThemeIn reply to: two small images next to each other
This reply has been marked as private.In forum: Membership ForumsIn reply to: Email Designer: Translating with wpml
Hey,
That is part of Woocomerce. It’s similar to the header and subject. Our plugin doesn’t add those inputs instead or plugin just allows you to edit them within the customizer. If you click on woocommerce > settings > emails and edit an email you can also edit the additional content there as well.This all means that translating that is going to come to your WPML woocommerce plugin. It should make those strings available.
It’s a pretty new field, only part of woocommerce since 3.7 so it’s possible the WPML WooCommece plugin you are using doesn’t support it yet. I suggest contacting the plugin authors.
Ben
In forum: Virtue ThemeIn reply to: Get Sliders To Show At The Top Of My Pages
Hey,
Within the browser, you can right-click, click inspect and view the “console” which outputs errors. Your site was showing an error referencing an autoptimize file.By disabling it you lose the benefits of autoptimize.
It’s most likely that the plugin as a whole isn’t your issue. Instead the settings were probably incorrect. You can reactivate and change settings within the plugin while testing. Or contact the plugin authors to see if they have some suggested settings.
Ben
In forum: Ascend ThemeIn reply to: Make buttons match
This should work for you:
input#as_contact_send { font-size: 20px; font-family: "Josefin Slab"; font-weight: 700; padding-left: 12px; padding-right: 12px; letter-spacing: 0px; background: rgb(49, 190, 232) !important; color: rgb(255, 255, 255); border-style: solid; border-width: 2px; border-radius: 4px; border-color: rgb(49, 190, 232); } input#as_contact_send:hover { background: #fff !important; color: rgb(49, 190, 232); box-shadow: none; }Hannah
In forum: Virtue ThemeIn reply to: PHP Compatibility
Hey,
No, there is no compatibility issue with the theme. We recommend running PHP version 7+. Have you tried contacting your host to see if they have any insight? They should be able to backup for you so you can regain your content.Hannah
In forum: Ascend ThemeIn reply to: Make buttons match
That was super helpful for the front page.
Do you have a suggestion for the button on the contact page, too?
https://earthypup.com/contact/In forum: Virtue ThemeTopic: error
Hi
http://www.bjud-in.se
We have had a problem for a long time that gives customers an error message after making a purchase. We have had this problem since the beginning of May 2019. The error message is “Payson API Error: 400 Missing payment id” (attaches a picture of what it looks like) , but all orders go through as usual. We have been in contact with those who make the payment solution “Payson” and they have concluded that it is the theme that causes the error message. They made a copy on our site and concluded that it is the theme that is causing the problem
They have changed the theme to the storefront and everything works without problems.
It causes us a lot of unnecessary contact with customers who worry and think that things have gone wrong.
We have a designer linked to the site via Printsience, we have also been in contact with them and they referred us to the fact that there was something wrong with Payson.
Hope you can help us with the problem.
Regards
AndersAttaches a statement I translated with Google translate:
Kristian replied Jul 1, 8:42 AM
Hello,In the test environment, I tested changing the site theme to Storefront, which is a theme we are compatible with. When this theme was active, I received no Payson API Errors. So the error you are experiencing is because of the theme you are using. Why the theme is causing this Payson error We do not know exactly why, but it may be that the theme is somehow clearing the session so that the payment id is lost, leading to the error message: Payson API Error: 400 Missing payment id “.
Sincerely,
Kristian Andersson–
Krokedil
Hamngatan 2
671 33 Arvika Sweden
[email protected]How would you rate my reply?
Great Okay Not GoodIn forum: Virtue ThemeIn reply to: Plugin Functionality
Start by updating to the latest version of the theme. If the issue remains I would suggest contacting your host and asking them to back up. It could be you have a conflicting plugin, but you would need to regain the ability to deactivate your plugins to test them.
Hannah
In forum: Ascend ThemeIn reply to: Contact Form Edits
Hey,
1. You can use this shortcode to remove that math question:[kt_contact_form enable_math=false]2. You can edit the font-weight with this css:
.kt-contact-form label { font-weight: 500; }Hope that helps!
Hannah
In forum: Ascend ThemeTopic: Contact Form Edits
Hello!
Regarding this page:
*Login to see linkI would like to edit the contact form as follows:
-Remove the Captcha
-Decrease the boldness of the font in the form
-Change the submit button color to #31BEE8Please let me know if this is possible, and if so, how I can do it.
Thank you again for all your help!
In forum: Virtue ThemeIn reply to: Website crashes after updating
Hi Bjorn,
The theme is fully compatible with php version 7+. Have you tried contacting your host? I would suggest doing so and seeing what insight they have. Can you also provide a link to your site?
Thanks!Hannah
In forum: Virtue ThemeHi,
I set a “Feature Page Options” > “Image Slider” on our home page, but then when I went to change it to use different images, no matter what I do, it shows the original images.
If I “Clear Gallery” and update – same result.
The only way it changes is if I change the “Page Attributes” to “Contact” – which removes the slider altogether. Setting it back to “Feature”, with new images, still shows the original images 🙁
It’s not a cache issue – all other changes are instant.
Deleting one of the original images still shows the slider, with a blank where the image should be.
In forum: Pinnacle ThemeHi
Is it possible to add shortcode on the slider to display for example a contact form box?Thanks
Glenn
In forum: Virtue ThemeIn reply to: My blog pages are not visible
Hi Hannah,
I am not sure what happened, but many of the links of my website are now broken with error “Not Found” “The requested URL is not on this server” Its seems my URL structure has changed. Here is an example: “https://performanceplustennis.com/contact-us” to: “https://performanceplustennis.com/?page_id=45”. What happened? How can I get my original link structure back? Thanks for your prompt assistance!In forum: Virtue ThemeIn reply to: Where to paste the API key
This reply has been marked as private.In forum: Virtue ThemeIn reply to: Where to paste the API key
Have you tried contacting your host to see if they have any insight?
Hannah
In forum: Ascend ThemeHi Hannah,
Thanks for that information, I’ll contact Elementor.
Until then I’d like to get my header to be transparent until scrolled and then turn white. Although I have settings adjusted for this it doesn’t seem to be working.
Thanks in advance 🙂
