Search Results for 'cache'

[Kevin]

Kevin

#192314

Did you clear your cache after deactivating each plugin? Not sure what’s causing the problem, but this CSS in Theme Options> Advanced Settings should solve the problem for now:

[class^=icon-] {
    font-family: virtue_icons !important;
}

-Kevin

[Ben Ritner]

Ben Ritner

#192299

I see your head broke still and no favicon. browser will cache a favicon so you should try in a different browser.

The output of your broken head is a little different on each site, Both are broken and you should not have a broken head but on your freshfoliodesign site the break happens a little later and that keeps your favicon loading.

[Dean]

Dean

#192295

Ben,

It’s not that I don’t trust you; I’m trying to understand the discrepancy about it working on one site, but not the other.

I took out the FB Pixel Code and the WP Like Button Plug-in, cleared the cache and refreshed. That caused the favicon to reappear.

I then put the FB Pixel info back in and the favicon remained. Then I reactivated the WP Like Button, cleared the cache and refreshed. The favicon stayed in place.

What does the header look like now?

Thanks,
Dean

[Ben Ritner]

Ben Ritner

#192288

Please remove anything related to Facebook, clear your cache and test. PLease trust me I am trying to help you. Please leave it all off and then post back here.

[Sharon]

Sharon

#192207

Yes. When I close browser it auto clears cache, cookies, history. Thought it was because I didn’t have an image selected. But still didn’t add the other 3 portfolio types. Maybe it’s the size of the boxes needing to be smaller??

[Kevin]

Kevin

#192168

Your second post is correct. Once the thumbnails are regenerated, your page speed should be where it was before. I’m not sure if loading the page will make it regenerate the thumbnails anymore quickly though.

I’m sure comet cache is a fine plugin. For more tips, we have a great post on how to improve site speed here:
https://www.kadencewp.com/need-for-speed/

And for optimizing images, this guide should come in handy:
https://www.kadencewp.com/best-practices-for-images-sizes-and-optimization-in-wordpress/

Let me know if that’s helpful!

-Kevin

[Max]

Max

#192166

Thank you, Kevin. When you say it’s going to take a while for the first load, do you mean the first time the pages are ever loaded, anywhere, such that if we go through an load all the pages ourselves, then from then on they will all be fast again for everyone everywhere? Or do you mean it will be slow for anyone, the first time they load the page?

When you refer to using caching, do you mean by way of a plugin like Comet Cache? If so, is that the one you recommend, or do you have a different recommendation?

[Hannah]

Hannah

#192150

Did you clear your cache after editing your shortcode?

Hannah

[Sharon]

Sharon

#192132

No, I don’t have a cache running. And Yes, I still have the portfolio grid checked in Homepage layout for now. It looks like unchecking portfolio grid is best on homepage layout and adding the [portfolio_types] and image for the 7 categories with a link to either the portfolio and/or the shop. What widget do I use to insert the shortcode on the homepage?

He has 15 years of commissioned pieces and other products. So, the portfolio may have 100 images or more. If he wants them all there, it would be nice to separate the images by category. Or maybe could I do a slideshow per category?

The Shop will only have those items he is selling. Not certain how many yet.

[Kevin]

Kevin

#192128

Hello,

1. The portfolio can be used however you want. Think of it as a way to show what your client is capable of, such as previous works and acknowledgements. You can also disable in entirely if you please. There is no definitive way to use the portfolio, it’s totally up to you.

Portfolio posts and products are distinctly different though, and I do not advise building your store with portfolio posts.

2. I’m not sure I understand what you’re asking. You can display portfolio types by adding this shortcode to a page: [portfolio_types]
You will need to assign each type a featured image. More shortcode options can be found here:
http://docs.kadencethemes.com/ascend-premium/shortcodes/

3. It looks to me as though you have the portfolio enabled still in Theme Options> Home Page Layout> Portfolio Grid. Do you have a cache running on your site? be sure that you clear it after making changes or disable it entirely while developing your site.

-Kevin

[Kevin]

Kevin

#192055

Hello,

I’m seeing the same fonts being loaded in mobile and desktop. Did you clear your site’s cache after changing the font?

-Kevin

[ali]

ali

#192031

Hi Ben

Thank you it was me. I didn’t refresh my cache. The video is full width, but I do have padding between the top and the video in google chrome

[Dean]

Dean

#192021

Ben,

Yes, that’s the plug-in. What CSS would you use to place a graphic in the navigation?

If you look at the Google Chrome Inspect tool, you can see that the link is supposed to be there (to the left of the “Shop” button on Rebeccagallagher.com and to the left of the “Hire Us” button on freshfoliodesign.com.

The Menu Image plug-in had an update this morning, but it still didn’t address the issue (I cleared caches, but no difference). I don’t think the problem is theme specific because the review comments consistently refer to this problem recently.

I really want to use the logos for the navigation. How can I accomplish that?

Thanks,
Dean

[Sarah]

Sarah

#191622

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#191579

I no longer see the space, have you cleared the cache on your device and on your site?

Ben

[Andrea]

Andrea

#191551

Hi Ben,

Thank you for the quick response. They basically just started blaming the theme and plugins, nothing specific and just sent over that message I included in the first post. The https:// site for me currently just shows up blank with no content (I have cleared caches to no end). Thank you for the help, I will have to go back to them again and see what they can do.

Andrea

[Ben Ritner]

Ben Ritner

#191526

Hey,
If the row is there and has content in your admin then it should show on the front end. You are using something called : Endurance Page Cache

This is totally different and completely separate from your browser’s cache. This is a cache on your server. It’s possible that cache is not being cleared. That would make sense if your not able to see changes you’ve made to a page take effect.

So I suggest either clearing that plugins cache or removing it while your developing.

If after clearing that cache you still can’t see changes you’ve made to a page please send me a login to your site using the check box for Set as private reply and I can take a look at your settings.

Ben

[Wesley]

Wesley

#191525

Ben,

If I’m understanding you correctly, I need to clear the cache to see the row? I did that under the Google Chrome settings and I’m still not seeing the row. What is a cached plugin? And which one is it?

Wes

[Ben Ritner]

Ben Ritner

#191482

Hey,
You’re loading your css through autoptimize and that plugin builds a copy of all your css into a new file that is cached. It possible that just needs to be cleared. If this is happening often or consistently then I would stop using autoptimize for its minify settings. It could just be that some setting on your server is stopping it from working like it should.

Ben

[tjholcomb1225]

tjholcomb1225

#191466

Since updating to WordPress 4.9.6 I can no longer edit posts on my mobile devices (iPad Air, iPhone 7). Once I have interacted with the text I can no longer scroll the screen, preventing me from making any formatting changes. If I get out of the text editing field I can scroll the screen again.

I have dumped cache and deactivated TineyMCE plugins. Are there any Kadence related plugins that interact with TineyMCE that I should try deactivating? Or do you guys have any other suggestions?

I have also posted this question on WordPress.org forums and submitted it as a bug.

[tjholcomb1225]

tjholcomb1225

#191466

Since updating to WordPress 4.9.6 I can no longer edit posts on my mobile devices (iPad Air, iPhone 7). Once I have interacted with the text I can no longer scroll the screen, preventing me from making any formatting changes. If I get out of the text editing field I can scroll the screen again.

I have dumped cache and deactivated TineyMCE plugins. Are there any Kadence related plugins that interact with TineyMCE that I should try deactivating? Or do you guys have any other suggestions?

I have also posted this question on WordPress.org forums and submitted it as a bug.