Search Results for 'cache'

[Hannah]

Hannah

#161745

Hmm, I’m not seeing that when viewing from an iphone7. What device are you using? Have you tried clearing your cache?

Hannah

[Hannah]

Hannah

#161657

Hi Alexandra,
1. I think that’s a bug. I’ll have the developer look into it.

2. I can’t get that issue to repeat on my site. Have you tried clearing your cache after making this change?

Hannah

[Gwendoline]

Gwendoline

#161556

1. Sorry Kevin but i clearing my cache and on the Virtue: Gallery widget, the lightbox image size setting doesn’t work.

2. Why the font size as change in the caption of the gallerie, before the caption look like this on caption gallery : http://themes.kadencethemes.com/virtue-premium/wordpress-gallery/

3. Ok thanks I’ll wait for ben helping on the last point.

Thanks Kevin,

Gwendoline

[Kevin]

Kevin

#161538

1. I just tested with the Virtue: Gallery widget and the lightbox image size setting is working on my site. Are you clearing your cache after making the changes?

Here is some CSS to change the caption font size:

.kad-wp-gallery .captiontitle.headerfont {
    font-size: 20px;
}

2. I’m also experiencing the link to not working correctly. I’ll flag this thread for a developer follow up so that Ben can help us ASAP.

-Kevin

[Maddi Winterling]

Maddi Winterling

#161487

Hannah, it’s embarrassing, I have had the same problem to 3 different machines and was getting mad to fix it. However, since that I have changed lots of settings in the back-end and moved things around, (included WP cache plugin and backup plugin), at this stage I have not a clear idea of what could have happened, I know that at some point I did a cleanup of the browser cache and at that time did not work, the issue was still present.
Anyway, long story short, you made my day….today, after following your suggestion and fully emptying the browsers again….bingo the problem is solved.

So…in other words…thank you…thank you….thank you..!

Daniele

[Hannah]

Hannah

#161479

This isn’t happening for me when I test an order on your site. What browser are you using? Have you tried clearing your cache?

Hannah

[Ben Ritner]

Ben Ritner

#161325

Thank you, that video was very helpful. I think I have your issue figured out, if you would please log in and retry editing and previewing. Make sure to leave on wp-rocket cache (I enabled on purpose because part of it’s code was running and so you need the plugin running).

Ben

[Daniel]

Daniel

#161277

This reply has been marked as private.

[Alain]

Alain

#161121

Theme 2.0.7
I found the problem, W3 Total Cache, HTML Minify section.
Disabling this section goes away, I still have to see if can narrow it a bit more.
Thank a lot!

[Kevin]

Kevin

#161047

Hello Edmundo,

I’m seeing it load on all the pages but the home page.

Have you tried clearing your site’s cache to see if that makes a difference?

-Kevin

[Kevin]

Kevin

#160997

I’m not experiencing this on my site, but it sounds like it could be caching. are you clearing your site’s cache after making each change?

-Kevin

[Ben Ritner]

Ben Ritner

#160914

Different browsers handle caching differently. Some when you click back they reload the previous page, some jump back to a cached version that is in the state left.

You can add javascript and force the menu to close when someone clicks it if you like.

Ben

[Hannah]

Hannah

#160859

Hey,
Have you tried clearing your cache? If it still shows you could try contacting your host.

Hannah

[Nancy]

Nancy

#160841

Kevin, I did clear the cache. I even logged off and shut down and restarted, still no luck. The link is pcgarden.info.

[Kevin]

Kevin

#160838

Hey Nancy,

Have you cleared your cache when making changes to the site? It sounds like you may be forgetting to do that.

Can you post a link so I can see your site?

-Kevin

[Hannah]

Hannah

#160813

Hi Ryan,
I just viewed from an iphone7 on Chrome and am not seeing this. Have you tried clearing your cache?

Hannah

[Pipa]

Pipa

#160810

Hi kevin,

yes all sorted, thanks. it was my cache and i thought was a theme issue, but all sorted now, many thanks

[Kevin]

Kevin

#160776

Hello Holger,

1. I’m seeing the favicon appear on your site. Perhaps this was a caching issue? Did you clear your cache after you made the change?

2. Upgrading from the free version to the pro version is documented here:
http://docs.kadencethemes.com/virtue-premium/upgrade-from-free-to-premium/
Did you follow the appropriate steps to import your site data to the new theme?

3. Sorry you feel the need to switch themes. We’re always happy to help get things up and running on your site, so if you decide you’d like to try and stick with Virtue, we’ll be here to answer any questions to the best of our ability.

-Kevin

[Ben Ritner]

Ben Ritner

#160736

Hey Cynthia,
You wrote:

I am going to restate the problem using the screen shots I sent.

And while I really appreciate this it doesn’t answer or respond to my questions to you in the last post I wrote. So Would it be possible for you to answer those?

The reason I ask is that I already know from your last post that you are not seeing updates. I am when working on your site and I’ve tested on multiple devices.

I’ve tried to explain why you are seeing the notice of unsaved and it simply comes down to working in a draft instead of a published page. It’s not something that will change or something that I can change for you unless you turn off WordPress core autosave. (To be clear, I don’t recommend that.) My recommendation is that you publish the page even while you’re working on it and refrain from linking to it until you have it how you want. Or just simply click update every time you see the notice and move away from that page within a minute.

So here is what I’m looking for answers to:

I am wondering if you can send me a screen recorded video of you working on the page so I may be able to possibly spot what is happening to you.

And something I am asking you to try:

try is using a “private” window in firefox… go to file > new private window.

From there try edited and looking for updates. A private window will make sure no browser cache is being used so it will be a clean view of the page.

Ben

[Hannah]

Hannah

#160695

Hi,
I just tested this on an iphone7 without issue. Have you cleared your mobile cache? Have you tried on multiple iphones? When you click the x to close the menu does anything happen, or is it just not clickable?

Hannah