Search Results for 'cache'

[Ben Ritner]

Ben Ritner

#160453

ok, so I think I understand what in-part is going on.

AUTOSAVE REVISIONS

WordPress by default autosaves a post every 60 seconds. That autosave becomes a revision but it doesn’t actually save the post like it would if you click save since it’s not going to override something without your input. It just saves the data in a revision. If you forget to save and leave then it’s going to be accessible from the revision.

The important thing here is that if you look at the preview for over a minute and come back then your post will have autosaved a new revision and you will be asked to save your post since there is an update.

Not every autosave becomes a revision because autosave usually looks for a change while saving to the database.

Here is the important part. If you’re in a draft and using page builder then after 60 seconds your page will always ask you to save changes. And that is what you are facing. The changes are there because page builder is in draft mode and the classes are not yet static.

So if you want to avoid being asked to save changes then publish the post. Or if you are in a draft you will get asked, which by the way you can simply click save then leave the page within 60 seconds.

NOT SEEING CHANGES

I am wondering if you can send me a video so I may be able to possibly spot what is happening to you. I don’t see any reason this would be happening and I can’t recreate (even if I look at the preview page for over a minute 🙂

Another thing you can try is using a “private” window in firefox… go to file > new private window.

From there try edited and looking for updates. A private window will make sure no browser cache is being used so it will be a clean view of the page.

Ben

[Hannah]

Hannah

#160446

I’m seeing quite a few jquery errors on your site. I would suggest deactivating all your plugins and clearing your cache in between. Let us know if there’s no change.

Hannah

[Martin]

Martin

#160392

Hi Ben,

Ive cleared all cache files, deactivated all cache style plugins and can still reliably replicate this on Safari V11.0 on mac

However, it does work on Chrome, Edge, Firefox and IE ok, so it appears to be Safari specific and happens when the ‘please wait’ dots kick in.

[Stefan]

Stefan

#160290

Thanks for the quick response.

Deactivating Autoptimize solved the problem.

For others with the same problem:
You have to delete the Autoptimize Cache before deactivating for it to work properly.

Cheers

[Ben Ritner]

Ben Ritner

#160229

I’ve tried everything I know to do to recreate and I simply can’t. They never have these spaces for me.

Here is some css to make the whole thing static

.kad_product_wrapper.shopcolumn1 {
    height: auto !important;
}
.kad_product_wrapper.shopcolumn1 .kad_product {
    position: static !important;
}

add that clear your cache. and for you and whoever else can see the site the way you are that would clear up your issue.

Ben

[admin26]

admin26

#160073

It’s odd. I click on Align Center and it looks good on the graphic and it looks good on the Live Preview. But it is not centered when I view the page on the Internet. I’ve also tried using different User Agents with OS X Safari and disabling Cache to see if it is just my computer.

For now, I have manually set the third line of the second slide to be off center on Live Preview (300 vs 267) but to be on center when I view it on the Internet.

[Kevin]

Kevin

#159938

I’m seeing the mobile menu now! Did you clear your cache? It’s likely it wasn’t showing due to caching, unless you found another solution.

-Kevin

[Will]

Will

#159937

Hi there Kadence folks.

I am working on building some sliders with Kadence Sliders Pro. I have a few issues / questions.

1. I have had it happen twice that my text, buttons, etc, have disappeared / been deleted. I have seen this issue in the forums and the general solution is that the image being used for a background is not *on* the background, but is its own image, and must either be told which level it should live on via the z-index, or better yet, be added as an actual background image. In all cases, my images are background images, and my text, butttons, etc, have a z-index of 1. This is also happening for all of the slides on my slider (called Front Page, I will attach a temp login for you in a private comment below). In other words, all of the additions on each of my (at the time) 3 slides were just gone, not viewable on the slider when you look at the site normally, nor accessible in the Kadence slider editor. I don’t know if it matters that I am working in Safari. I save my slider obsessively. The last time my text / buttons went awol, I got an error that said, “error saving” and then “error”. I tried emptying my caches in both instances that this happened.

1.a In an attempt to save my work, I have tried exporting my slider. This takes me to a 404 page on the site. So, I have duplicated the slider, hoping that will preserve some of the work I have done (at that point I had only re-done the text on the first slider). I’d really like to use the Kadence Slider Pro, because it looks cool and works smoothly when it works– But I don’t want to live in fear that my slider text will all go on vacation suddenly and inexplicably! I can recreate my work (I’m getting good at it by now!), and that’s a big pain, but the real fear is having that happen when the site is alive and well and getting all the traffic.

2. I would really love to place a dropshadow or a semi-transparent background behind only one line of text in my first slider. I have seen the CSS that you suggest for doing this, but it affects all of the text. I have also tried to use HTML within the text box, which I read you created “escapement”(?) for (for simple HTML)? (I’m assuming that means you created a way for that to work on a basic level. I have been able to use some HTML but what I’m using currently doesn’t show up on the actual slider viewed in the site. It does look perfect on the slider editor! The HTML is for the bottom-most text on my first slide of “Front Page” and is as follows:

<p style="font-size:34px;color:#fff;text-shadow:1px 1px 8px #000;">I know very few people who are as tough as a sled dog.</p>

I am definitely a newbie to CSS and my HTML is not exactly super duper, so forgive any horribly obvious mistakes.

Thanks so much!
Mari

[Will]

Will

#159937

Hi there Kadence folks.

I am working on building some sliders with Kadence Sliders Pro. I have a few issues / questions.

1. I have had it happen twice that my text, buttons, etc, have disappeared / been deleted. I have seen this issue in the forums and the general solution is that the image being used for a background is not *on* the background, but is its own image, and must either be told which level it should live on via the z-index, or better yet, be added as an actual background image. In all cases, my images are background images, and my text, butttons, etc, have a z-index of 1. This is also happening for all of the slides on my slider (called Front Page, I will attach a temp login for you in a private comment below). In other words, all of the additions on each of my (at the time) 3 slides were just gone, not viewable on the slider when you look at the site normally, nor accessible in the Kadence slider editor. I don’t know if it matters that I am working in Safari. I save my slider obsessively. The last time my text / buttons went awol, I got an error that said, “error saving” and then “error”. I tried emptying my caches in both instances that this happened.

1.a In an attempt to save my work, I have tried exporting my slider. This takes me to a 404 page on the site. So, I have duplicated the slider, hoping that will preserve some of the work I have done (at that point I had only re-done the text on the first slider). I’d really like to use the Kadence Slider Pro, because it looks cool and works smoothly when it works– But I don’t want to live in fear that my slider text will all go on vacation suddenly and inexplicably! I can recreate my work (I’m getting good at it by now!), and that’s a big pain, but the real fear is having that happen when the site is alive and well and getting all the traffic.

2. I would really love to place a dropshadow or a semi-transparent background behind only one line of text in my first slider. I have seen the CSS that you suggest for doing this, but it affects all of the text. I have also tried to use HTML within the text box, which I read you created “escapement”(?) for (for simple HTML)? (I’m assuming that means you created a way for that to work on a basic level. I have been able to use some HTML but what I’m using currently doesn’t show up on the actual slider viewed in the site. It does look perfect on the slider editor! The HTML is for the bottom-most text on my first slide of “Front Page” and is as follows:

<p style="font-size:34px;color:#fff;text-shadow:1px 1px 8px #000;">I know very few people who are as tough as a sled dog.</p>

I am definitely a newbie to CSS and my HTML is not exactly super duper, so forgive any horribly obvious mistakes.

Thanks so much!
Mari

[Omar Lawson]

Omar Lawson

#159858

Hello Ben and company,

1. Is there any way to make the gallery load faster? I know that is a general question that can have many answers. Can you check the website below and let me know if it loads quickly enough and if you notice anything that could be affecting load speed. I have Cloudflare and I also use another cache plugin on the site.

2. Is there any way to disable the hover/dimming/mouse-over from gallery images? I know that on a mobile that doesn’t matter but on a desktop/laptop I wanted to disable that dimming effect on mouse-over.

Thank again.

[Omar Lawson]

Omar Lawson

#159858

Hello Ben and company,

1. Is there any way to make the gallery load faster? I know that is a general question that can have many answers. Can you check the website below and let me know if it loads quickly enough and if you notice anything that could be affecting load speed. I have Cloudflare and I also use another cache plugin on the site.

2. Is there any way to disable the hover/dimming/mouse-over from gallery images? I know that on a mobile that doesn’t matter but on a desktop/laptop I wanted to disable that dimming effect on mouse-over.

Thank again.

[Hannah]

Hannah

#159827

I’m seeing your images touching now. Are you seeing something different? Try clearing your cache.

Hannah

[Harry]

Harry

#159767

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#159395

These codes you gave made fixed spaces, they won’t go after clearing cache

How large were these fixed spaces?

Ben

[Danny]

Danny

#159384

Hi Hannah – I’d rather the tightfisted s** paid for his own license – let’s face it, a theme this great deserve a few dollar in support. I cleared the caches, purged it at WP level, rebooted, and bingo! Ben’s fix worked. Many thanks! I knocked it up in ‘shopper’ too, but it just looks… ‘better’ in Virtue.

D

[HeeJae]

HeeJae

#159365

That’s weird. I test on two iphones and still it appears on both.
These codes you gave made fixed spaces, they won’t go after clearing cache..

.kad-woo-image-size {
    height: 110px;
}

.kad-woo-image-size {
    height: 110px !important;
}

[Tom]

Tom

#159362

Hi Ben,

I have added the Css and cleared my cache… It worked! Thats really nice. Can you explain to me what the issue was?

Thanks for the help!

[Hannah]

Hannah

#159359

Hi Danny,
I think you misunderstood Ben. You actually are allowed to use your premium theme license on your all client’s sites. Check out our terms and license: https://www.kadencewp.com/terms-and-license/
Did you add Ben’s css to your custom css box in Theme Options > Advanced Settings? After adding did you clear your cache?

Hannah

[Jim]

Jim

#159340

Hi Ben & Hannah

<<< you simply just need to clear the cache for logged out users >>>

If you’re not seeing the menu option – then its not a cache issue. Prior to opening this ticket, I added the menu option back and its still there as I type this message. You can’t see it because of the issue. The only css I had (placed in the “Advanced Settings” section) was/is this:

.page-header {
display:none;
}

I removed it to see if that was the culprit and noticed no changes. Are you thinking its a plugin that’s causing it?

Jim

[Rick]

Rick

#159304

This reply has been marked as private.

[Hannah]

Hannah

#159293

Try clearing your cache.

Hannah

[contactus1]

contactus1

#159250

This reply has been marked as private.