Search Results for 'cache'

[Thomas]

Thomas

#153181

Hi Ben,
It took some time but indeed it’s the WPML Multilingual CMS that prevents the deleting of a picture. I can’t deactivate it permanently as otherwise all the picutes on the shop staring page and in the sidebar are doubled (the German and English version of them).

As for the 2 plugins: we have a rather poor pagespeed and I got the recommendation to run both of the caching tools. Now I just deactivated W3 Total cache and only run Autoptimize.

Thank you again
Angelika

[Ben Ritner]

Ben Ritner

#153161

OK, I think I finally understand what you are asking.

I went to your product and tried to remove an image from the product gallery and when you click the X nothing happens. So you can’t remove an image. This has nothing to do with the theme or the output of your gallery. It just means that one of your many plugins is causing the woocommerce function that removes an image from the gallery to not run.

Just go through one by one and deactivate your plugins and then try to use the standard woocommerce remove icon. Once it works you will know which plugin is the cuase.

Side note. Why are you running w3 total cache and Autoptimize?

[Thomas]

Thomas

#153136

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#153135

I would suggest using a caching plugin over page-builder caching anyway so you can cache the whole site.

Ben

[Ben Ritner]

Ben Ritner

#153134

By clearing cache I’m talking about the caching plugin.

[Ben Ritner]

Ben Ritner

#153133

Right now I see it on English and not on German?

Are you making sure to clear your cache? View on a browser where you are not logged in

Ben

[Ben Ritner]

Ben Ritner

#153116

ok, that took me way too long to figure out.

The issue is with page builder content cache. You have it turned on and the way it works by caching the html it runs everything through auto paragraph.

I have turned this off for you and I’ll work with the page builder guys to figure out a good solution for their new html cache feature.

Ben

[Kevin]

Kevin

#153092

Hello Angelika,

Firstly, are you clearing your site’s cache after making the changes? If you forget to clear your cache, it’s possible that would cause the old images to remain visible.

-Kevin

[info686]

info686

#153081

Yes,
we don’t use any cache plugins on development, plus we tried with private browsing

[Kevin]

Kevin

#152876

Are you clearing your site’s cache after choosing the category?

-Kevin

[Omar Lawson]

Omar Lawson

#152854

Hello Ben,

I’m sorry about reopening this ticket. I now notice something with regards to the last css you gave to make the container 100%. I guess I didn’t clear my history or cache to see that the page doesn’t load sometimes or at all except for the logo and the 3 line menu but the rest of the page is blank. It’s kinda inconsistent. I think there is a conflict with a css you provided earlier to make the menu layout adapt the mobile look. Check it out and let me know if you see what I describe.

I also have a few more request with regards to the menu:
1. Is there a way to make the big X faded?
2. How can I get the words/choices on the menu to be centered?

Thanks.

[Sam]

Sam

#152699

I made it, nevermind. It was cached version, cleared cache – and it worked on mobile. above code a bit changed though.

[Ben Ritner]

Ben Ritner

#152420

You don’t seem to be using that widget area though? Why keep it?

yes you would need to remove the css you added to force the menu beside the logo.

I see the css I sent you working fine in safari. did you make sure to clear your cache?

Ben

[Alain]

Alain

#152368

Sorted!
I just cleared the caches!…

[Ben Ritner]

Ben Ritner

#152307

Hey,
Try this, turn off jetpack “photon” then try your slider (we recommend not using photon anyway because of how slow it is but I think it might also be causing this because wordpress can’t get the width information for the image.)

W3 Total Cache and Autoptimize.

Those plugins do some of the same things. If you’re using total cache you don’t need autoptimize.

[RandomNickname]

RandomNickname

#152173

Hey there,

I have three “Virtue: Image Menu Item” items on my font page, that I’ve noticed have recently started to only load/show once the mouse in clicked on desktop and laptop versions of my site. The used to load automatically, when simply scrolling down to their location on the page.

I’ve tried clearing caches and histories on my devices, but I still get the same problem on Chrome, Firefox and IE.

On tablets and mobiles they load automatically.

Any way of making these load automatically on desktops and laptops as well, without the visitor needing to click their mouse somewhere on the page?

Thanks!

[RandomNickname]

RandomNickname

#152173

Hey there,

I have three “Virtue: Image Menu Item” items on my font page, that I’ve noticed have recently started to only load/show once the mouse in clicked on desktop and laptop versions of my site. The used to load automatically, when simply scrolling down to their location on the page.

I’ve tried clearing caches and histories on my devices, but I still get the same problem on Chrome, Firefox and IE.

On tablets and mobiles they load automatically.

Any way of making these load automatically on desktops and laptops as well, without the visitor needing to click their mouse somewhere on the page?

Thanks!

[Liam J]

Liam J

#152140

Hi Ben

Thanks for responding. My website is actually performing very well (about 500ms for an 836kb page on Pingdom using Swedish server, with 99 on Performance Grade), which is why I notice in the file request waterfall that kt-icon is invariably the slowest item to load for each page. I agree that 106kB is not huge but, when ‘Source Sans’ and ‘Libre Baskerville’ woff files that I am serving from my CDN come in at 18.4kB and 31.7kB respectively, I just wondered if the size of kt-fonts could be usefully reduced. I would love to see the option inside theme options as I really believe in making web pages as snappy as possible, even on first load before browser has cached items.

Thanks again for taking the time to engage.

Miranda

[Francesco]

Francesco

#152131

I clear wp fastest cache and now is working correctly!
Thank you so mush again

Francesco

[Ben Ritner]

Ben Ritner

#152128

Did you clear wp fastest cache?

There is not a mobile and a desktop version of the carousel. They are the same. Your just seeing a cached version.

Ben

[Francesco]

Francesco

#152125

Yes, I deleted cache and also changed browser but already the products are the worst selling.
Do you see on the section “i prodotti più venduti”, from desktop and from mobile, the same products?

Francesco