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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Search Results for 'cache'
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AuthorSearch Results
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In forum: Pinnacle Theme
In reply to: Pinnacle and polylang at homepage
Hello Michael,
Kindly do the following debugging steps:
1. If you’re not using the latest versions of WordPress, plugins, and theme, kindly create a backup of your website first and update them all after. Make sure to purge your cache.
2. If updates did not fix the issue, proceed on deactivating other plugins one by one and test saving the theme options after each deactivation. If the issue did not happen, then you have pointed out the plugin causing the issue.Hope this helps.
Best Regards,
KarlaIn forum: Kadence ThemeIn reply to: Can’t Save Changes & Session Expired Message
In forum: Kadence ThemeIn reply to: KADEME PRO THEME: Featured images
In forum: Virtue ThemeIn reply to: “Mobile Usability” issue
April 16, 2021 at 6:12 pm #265141Hey,
Analytics is throwing a “Mobile usability issue” error.
Usually, that means your site is taking too long to load on mobile. When Google tries to load it and it takes longer then 5-10 seconds it will stop waiting for resources and just assess your site at that point. If the site it taking a while to load then it could be missing things like css and so the Mobile usability would show as an issue because the css that would style it for mobile is not loaded.
It’s best to work on optimizing your site and also give google some time to rescan. Some times this can show once on one page and it’s just where the google bot hit something uncached and once it tries again it will show fixed.
The theme (or any of our plugins) doesn’t load “InvisibleReCaptcha” so that must be something you’ve added through another plguin. I would check on that and make sure it’s configured correctly. The error seems to say it’s not configured correctly.
Preloading icon fonts would be something a plugin of yours is doing, not something Theme or any of our plugins do. This again should be something you check through in the appropriate plugin settings. Right now it’s showing that your preload link includes two links so whatever is generating it is broken.
Ben
In forum: Membership ForumsIn reply to: Conflict between Ascend and plugins Popup Maker
April 15, 2021 at 5:57 pm #265086Looks like you were calling the trigger event too early. 500ms into load and your page is not fully loaded so the trigger happened (freezing the scroll) but the modal wasn’t read to be revealed leaving you in a stuck place. By moving the time later it’s more likely to trigger correctly (or on reload where all your large images are saved in the browser cache) but this points to a serious issue with popup maker in that it’s not confirming the modal is ready before triggering a freeze scroll event.
Ben
In forum: Virtue ThemeHere is the website: *Login to see link
I was told to add this information:
system report:### WordPress Environment ###
WordPress address (URL): *Login to see link
Site address (URL): *Login to see link
WC Version: 5.2.0
REST API Version: ✔ 5.2.0
WC Blocks Version: ✔ 4.7.1
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.1.5
Log Directory Writable: ✔
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔### Server Environment ###
Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fipsSUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 5.2.0
WC Database Prefix: wp_
Total Database Size: 36.38MB
Database Data Size: 27.39MB
Database Index Size: 8.99MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bp_activity: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_bp_activity_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_notifications_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_xprofile_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_xprofile_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_bp_xprofile_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_xprofile_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.16MB + Index: 0.08MB + Engine MyISAM
wp_countries: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kbp_countdown_entry: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kbp_form_entry: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kbp_form_entrymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ksp_layers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ksp_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ksp_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 1.97MB + Index: 0.06MB + Engine MyISAM
wp_p2p: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_p2pmeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp_postmeta: Data: 6.14MB + Index: 1.41MB + Engine MyISAM
wp_posts: Data: 1.03MB + Index: 0.19MB + Engine MyISAM
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.20MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_signups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_simple_history: Data: 2.02MB + Index: 0.53MB + Engine InnoDB
wp_simple_history_contexts: Data: 14.02MB + Index: 5.08MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.13MB + Index: 0.08MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpbannerizeclicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpbannerizeimpressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB### Post Type Counts ###
advanced_ads: 11
attachment: 758
bp-email: 16
business: 111
custom_css: 2
event: 88
invoice: 260
kadslider: 1
mc4wp-form: 1
nav_menu_item: 65
oembed_cache: 2
page: 44
person: 72
portfolio: 4
post: 36
product: 52
product_variation: 5
revision: 2
shop_order: 505
shop_order_refund: 1
slide: 13
staff: 3
team_member: 1
testimonial: 6
themefusion_elastic: 2
tmm: 2
wp_bannerize: 1### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔### Active Plugins (33) ###
Chamber Dashboard Member Updater: by Chandrika Guntur – 1.4.3
Authorize.net Payment Gateway For WooCommerce: by Eshan Varma – 6.2.5
BBQ Firewall: by Jeff Starr – 20210211
CD MailChimp Addon: by Chandrika Guntur – 1.3
Chamber Dashboard Business Directory: by Chandrika Guntur
Morgan Kay – 3.3.3Chamber Dashboard CRM: by Chandrika Guntur
Morgan Kay – 1.5.6Chamber Dashboard Events Calendar: by Chandrika Guntur
Morgan Kay – 2.3.8Chamber Dashboard Exporter: by Morgan Kay
Chandrika Guntur – 1.2.6Chamber Dashboard Member Manager: by Chandrika Guntur
Morgan Kay – 2.5.7Chamber Dashboard Payment Options: by Chandrika Guntur – 1.3
Chamber Dashboard Recurring Payments: by Morgan Kay
Chandrika Guntur – 1.6.6Chamber Dashboard WC Payments: by Chandrika Guntur – 1.5
Classic Editor: by WordPress Contributors – 1.6
Feed Them Social - for Twitter feed, Youtube, and more: by SlickRemix – 2.9.5
Kadence Blocks - PRO Extension: by Kadence WP – 1.4.29
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 1.10.7
Kadence Custom Fonts: by Kadence WP – 1.1.0
Kadence reCAPTCHA: by Kadence WP – 1.1.0
Kadence Slider: by Kadence WP – 2.3.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
PDF Embedder: by Lever Technology LLC – 4.6.2
SG Optimizer: by SiteGround – 5.7.20
Simple History: by Pär Thernström – 2.42.0
Page Builder by SiteOrigin: by SiteOrigin – 2.11.8
SiteOrigin Widgets Bundle: by SiteOrigin – 1.17.11
Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.1.1
Team Members: by WP Darko – 5.0.9
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.53Product Customer List for WooCommerce: by Kokomo – 2.9.3
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.6
WooCommerce Payments: by Automattic – 2.2.0
WooCommerce Shipping & Tax: by Automattic – 1.25.11
WooCommerce: by Automattic – 5.2.0### Inactive Plugins (1) ###
Advanced Ads: by Thomas Maier
Advanced Ads GmbH – 1.24.1### Dropin Plugins (1) ###
object-cache.php: Memcached
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #4 - /shop-2/
Cart: #5 - /cart-2/
Checkout: #6 - /checkout-2/
My account: ❌ Page visibility should be public
Terms and conditions: #14174 - /terms-and-conditions/### Theme ###
Name: Virtue - Premium
Version: 4.9.33
Author URL: *Login to see link
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔### Templates ###
Overrides: virtue_premium/woocommerce/archive-product.php
virtue_premium/woocommerce/content-product.php
virtue_premium/woocommerce/content-single-product.php
virtue_premium/woocommerce/loop/loop-end.php
virtue_premium/woocommerce/loop/loop-start.php
virtue_premium/woocommerce/loop/rating.php
virtue_premium/woocommerce/loop/sale-flash.php
virtue_premium/product-searchform.php
virtue_premium/woocommerce/single-product/add-to-cart/external.php
virtue_premium/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0
virtue_premium/woocommerce/single-product/add-to-cart/simple.php
virtue_premium/woocommerce/single-product/add-to-cart/variable.php
virtue_premium/woocommerce/single-product/product-image.php
virtue_premium/woocommerce/single-product/product-thumbnails.php
virtue_premium/woocommerce/single-product/related.php
virtue_premium/woocommerce/single-product/sale-flash.php
virtue_premium/woocommerce/single-product/up-sells.php
virtue_premium/woocommerce/single-product.php
virtue_premium/woocommerce/content-product_cat.php
virtue_premium/woocommerce/taxonomy-product_cat.php
virtue_premium/woocommerce/taxonomy-product_tag.phpOutdated Templates: ❌
Learn how to update
### Action Scheduler ###
Canceled: 5
Oldest: 2021-03-30 18:42:16 -0700
Newest: 2021-04-03 14:09:36 -0700Complete: 1,082
Oldest: 2021-03-13 13:14:10 -0800
Newest: 2021-04-13 13:20:21 -0700### Status report information ###
Generated at: 2021-04-13 13:36:58 -07:00
In forum: Kadence ThemeIn forum: Virtue ThemeIn reply to: Shop Page Not Working
Hello Dean,
I’m sorry to hear you’re still having this issue.
Upon checking, after clicking a category on the filter, some of the categories show products but some do not – https://share.getcloudapp.com/Jru4707x. Additionally, you have combined and minified CSS files from SG Optimizer. Just to confirm is minify and combine also enabled for JS files? Have you tried disabling these options and purged cache to see if the issue will be fixed?
For further assistance, please submit a ticket on this page so we can communicate by email.
Kind Regards,
KarlaIn forum: Ascend ThemeIn forum: Ascend ThemeIn forum: Virtue ThemeIn reply to: Blog content randomly not showing up
In forum: Pinnacle ThemeIn reply to: Strange Overflow on mobile
In forum: Virtue ThemeIn reply to: Site origin slider won’t display newly added images
Hi Mimi,
Thank you for reaching out to us.
I see a couple of errors on your website in the browser’s console tab – https://share.getcloudapp.com/wbuwZrpX. To confirm, is your WordPress, plugins, and theme in their latest versions? If not, I would suggest creating a backup of your website first and update them all after to see if the issue will be fixed.
Make sure to purge your cache as well after the updates.
Hope this helps and let us know if we can assist you further.
Regards,
KarlaIn forum: Kadence ThemeIn forum: Virtue ThemeHi Team, I have 9 images in sliders on the home page http://www.mimiemmanuel.com at the bottom under ‘books’
I added a new one and it won’t display even after clearing the browser cache.it is in the footer column 1 widget as site origin slider and pics are added as background picks. endless reloading and cannot see my new images. I have heaps to do why would that be? how can I fix this, please?
Thank you very much for your help.
In forum: Kadence ThemeIn reply to: Product Search results page layout
March 22, 2021 at 11:02 am #264529Hi Hannah!
No I don’t have any cache plugin and I build in a dev hosting that is especially designed for developing purposes. I add the cache after publishing. I haven’t been able to specify what is causing the problem. The hostings I use are very high level performance, the best in Finland (the promised land of the Internet, haha!).
Usually the options in customizer appears after refreshing the page. It’s slightly annoying to refresh page to see the options but I can deal with it now that I know this happens every once in a while. Still, Kadence is the best theme so far! Thank you guys!
In forum: Kadence ThemeIn reply to: Product Search results page layout
In forum: Ascend ThemeIn reply to: Mobile Menu shows cart while not opting for it
In forum: Kadence ThemeIn reply to: Typography change when migrated another hosting
Hi Alex,
To confirm, did you enable the Load Google Fonts Locally option in Customizer > General > Typography? If so, could you flush the local fonts cache and see if that will fix the issue – https://share.getcloudapp.com/p9u80pJK?
Hope this helps.
Regards,
KarlaIn forum: Ascend ThemeHi, Hannah and all….
This is strangest issue. Never had this happen with Kadence.
Using Ascend. Editing Home/Frontpage. Using SiteOrigin Pagebuilder. Loading content. Click update. Go got site’s homepage….it’s blank.
I have checked plugin conflicts. Purged Cache…repeatedly. I have to idea.
Your thoughts?
Pamela -
AuthorSearch Results


