Search Results for 'cache'

[Ben Ritner]

Ben Ritner

#265993

Hi,
Did you clear your site cache after you updated it? Can you send a link to where you are seeing this?

Ben

[Mike]

Mike

#265959

Absolutely did. I had both Nicole (the client) and my son (my test subject) clear the browser cache and some phone settings. keeps happening, but only on Androids and only with Chrome. And I believe you have to visit the home page, go to another page, then return to the home page. I don’t have an Android phone myself so I’m working vicariously on this one.

[Yolande Dugmore]

Yolande Dugmore

#265935

Thank you for getting back to me, Karla.

This did not solve the issue. I refreshed as shown in your video after clearing browser cache, website cache as well as trying to deactivate plugins one at a time.

Then I deleted all the Kadence Plugins and loaded the following one at a time and checking for changes. No changes to the ability to use the pro blocks or layout.

• This reply was modified 4 years, 11 months ago by Yolande Dugmore.

[Hannah]

Hannah

#265924

Hi Mike,
Thanks for reaching out! I haven’t heard of others experiencing this. Have you cleared all your cache? Including cache on your android device?

Kindly,
Hannah

[Hannah]

Hannah

#265918

Hey,
Thanks for reaching out! Are you having issues receiving/sending any other WooCommerce emails? Have you cleared all your cache since adjusting this setting?

Kindly,
Hannah

[jordan.bailey05]

jordan.bailey05

#265837

for now I’ve disabled the settings under customise>general>performance for local google font & preload.

Under chrome console these font related objects are now appearing:

/wp-content/plugins/litespeed-cache/assets/js/webfontloader.min.js

/css?family=Rubik:regular,700%7CMontserrat:600&display=swap
Link: https://fonts.gstatic.com>; rel=preconnect; crossorigin
Authority: fonts.googleapis.com

/s/rubik/v12/iJWKBXyIfDnIV7nBrXw.woff2
Referer: https://fonts.googleapis.com/
Authority:fonts.gstatic.com

/s/montserrat/v15/JTURjIg1_i6t8kCHKm45_bZF3gnD_g.woff2
Referer: https://fonts.googleapis.com
Authority: fonts.gstatic.com

I’m guessing the issue I’m facing is both kadence theme & lightspeed cache both trying to load google fonts? Whats the best way out of this?

Can I give full control the the kadence theme/litespeed cache? or can I make them play nice together?

Apologies if I’m on the wrong track – it’s been an extremely long time since I did any web dev.

• This reply was modified 4 years, 11 months ago by jordan.bailey05.

[jordan.bailey05]

jordan.bailey05

#265835

Hi,

I’m having some issues with my google fonts and a bit stuck as to why.

Using Kadence Theme/Kadence Blocks

Under “Customiser>General>Performance” I have enabled “Load Google Fonts Locally” & “Preload Local Fonts”

Theres 3 font files being loaded on this page:
wp-content/fonts/montserrat/JTURjIg1_i6t8kCHKm45_bZF3gnD_g.woff2
wp-content/fonts/rubik/iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-4I-FV0U1.woff2
wp-content/fonts/rubik/iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-B4iFV0U1.woff2

All roughly the same size – around 19kb each

On the GT Metrix waterfall view, these first two .woff2 files always seem to load within 30-50ms but the last one is usually 300ms+ (Blocking)

I am using LiteSpeed Cache & Quic.cloud CDN.

LiteSpeed Cache:
Page Optimisation > CSS Settings >
Font Display Optimisation – Swap (Available options are Default, Block, Swap, Fallback, Optional)

Page Optimisation > Optimisation >
Load Google Fonts Asynchronously – Off
Remove Google Fonts – Off

I’m not entirely sure why the rubik font has 2 files being loaded and montserrat only one.

Additionally I’ve been googling and trying to figure out the best way to load these fonts without slowing down the page score but am just getting a bit confused honestly.

If anyone can shed any light on this it’d be super appreciated.

[jordan.bailey05]

jordan.bailey05

#265835

Hi,

I’m having some issues with my google fonts and a bit stuck as to why.

Using Kadence Theme/Kadence Blocks

Under “Customiser>General>Performance” I have enabled “Load Google Fonts Locally” & “Preload Local Fonts”

Theres 3 font files being loaded on this page:
wp-content/fonts/montserrat/JTURjIg1_i6t8kCHKm45_bZF3gnD_g.woff2
wp-content/fonts/rubik/iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-4I-FV0U1.woff2
wp-content/fonts/rubik/iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-B4iFV0U1.woff2

All roughly the same size – around 19kb each

On the GT Metrix waterfall view, these first two .woff2 files always seem to load within 30-50ms but the last one is usually 300ms+ (Blocking)

I am using LiteSpeed Cache & Quic.cloud CDN.

LiteSpeed Cache:
Page Optimisation > CSS Settings >
Font Display Optimisation – Swap (Available options are Default, Block, Swap, Fallback, Optional)

Page Optimisation > Optimisation >
Load Google Fonts Asynchronously – Off
Remove Google Fonts – Off

I’m not entirely sure why the rubik font has 2 files being loaded and montserrat only one.

Additionally I’ve been googling and trying to figure out the best way to load these fonts without slowing down the page score but am just getting a bit confused honestly.

If anyone can shed any light on this it’d be super appreciated.

[Hannah]

Hannah

#265676

Hey Jonny,
Is this still happening? Have you cleared your cache?

Kindly,
Hannah

[Sara]

Sara

#265605

Hi Hannah,

It’s already off. I’d checked that as a possibility (switched it on) and it didn’t fix so I switched it back. Cleared the cache also.

[Hannah]

Hannah

#265592

Hi Sara,
Thanks for reaching out! Do you have Smooth Scrolling turned on in Theme Options > Misc Settings? If so, try turning that off an clearing your cache. Let me know if there’s no change.

Hannah

[Hannah]

Hannah

#265548

Hey,
Thanks for reaching out! Have you cleared your cache? Can you post a link?

Thanks,
Hannah

[Hannah]

Hannah

#265530

Hi R,
What browser are you using? I just tested from Chrome and the video seemed to scale correctly. Have you cleared your cache?

Kindly,
Hannah

[Rick]

Rick

#265475

Yes, I’m glad too. I always empty the cache when I change something on the website. So this should not have been the problem. However, now it works and that’s good.

Greetings, Rick

[Hannah]

Hannah

#265472

Glad to hear it! I wonder if your cache was preventing it from working initially. Glad it’s resolved!

Best,
Hannah

[Hannah]

Hannah

#265464

Hey Luis,
I’m seeing this display correctly when I view your site. What browser are you using? Have you cleared your cache?

Kindly,
Hannah

[Karla]

Karla

#265444

Hello,

Thanks for the additional explanation!

You’ll have to set the alignment to the left so that your menu will have the proper indentation – https://share.getcloudapp.com/qGuE6d4n.

I see the issue now and I believe your menu is too long that is why the issue happens. Kindly add this custom CSS code in Customizer > Additional CSS to adjust it:

.popup-drawer .drawer-content.content-valign-middle {
    padding-top: calc( 19em + 24px);
}

Kindly purge any cache to make sure the changes take effect.

Hope this helps further.

Regards,
Karla

[Anthony]

Anthony

#265374

Hi Karla
I apologise for my delay in responding to you as I was expecting an email notification.
I just noticed your reply thanks
I purged cache on Litespeed also the cloudflare cache as you suggested but
Unfortunately this did not work.
I inserted the code in the thene options as you can see from the image
Perhaps you can check if it is correctly entered?
Thanks in anticipation
Anthony
I

[Stefan Lindblad]

Stefan Lindblad

#265349

Hi Kadence,

Issue with the new Kadence Theme is the image I choose as my Featured image.

You may already be aware of it, nonetheless, check my blog post, link attached. It is self explaining.

*Login to see link

When you read it for the first time, it’s not cached, so the featured image leave a blank space for readers.

When you update browser, the cach remember, and image shows up directly when you go back to the blog article the second time.

Maybe the featured image has to be smaller than other images in a blog post?

I haven’t seen this prior to using the Kadence theme. Prior to Kadence Theme I used Ascend and Virtue and that never seem to an issue.

Maybe it has to do with the feature in showing the featured image.

I use Kadence Theme, starter template / Course.

Best regards
Stefan Lindblad

[Stefan Lindblad]

Stefan Lindblad

#265349

Hi Kadence,

Issue with the new Kadence Theme is the image I choose as my Featured image.

You may already be aware of it, nonetheless, check my blog post, link attached. It is self explaining.

*Login to see link

When you read it for the first time, it’s not cached, so the featured image leave a blank space for readers.

When you update browser, the cach remember, and image shows up directly when you go back to the blog article the second time.

Maybe the featured image has to be smaller than other images in a blog post?

I haven’t seen this prior to using the Kadence theme. Prior to Kadence Theme I used Ascend and Virtue and that never seem to an issue.

Maybe it has to do with the feature in showing the featured image.

I use Kadence Theme, starter template / Course.

Best regards
Stefan Lindblad

[Hannah]

Hannah

#265318

Hey,
Your screenshot is different from what I’m seeing on your site. Have you cleared your cache?
Do you mean you want to add more menu items? Or more margin?

Kindly,
Hannah

[Karla]

Karla

#265310

Hello Anthony,

I can see you’re using the Litespeed Cache plugin. After saving your changes in the Theme Options, have you purged your website/server cache?
If you haven’t done that yet, kindly do so and see if the custom CSS code will be applied properly.

Hope this helps further.

Best Regards,
Karla