Search Results for 'cache'

[Ben Ritner]

Ben Ritner

#260059

Please try this script:

<script>
jQuery(document).ready(function ($) {
var targetWidth = 768;
var offset = ( $(window).width() >= targetWidth ? $('#kad-banner').outerHeight() : 0 );
$(window).resize(function(){
  offset = ( $(window).width() >= targetWidth ? $('#kad-banner').outerHeight() : 0 );
$('body').localScroll({offset: - ( offset + 20 ), hash:true });
});
$('body').localScroll({offset: - ( offset + 20 ), hash:true });
});
</script>

2.Chrome caches the page for use in history and it’s normal that that sticky header wouldn’t re-engage on a cached “back” view until the user starts scrolling.

[Chris]

Chris

#260036

Hello,

I’m wondering if there is anything getting cached at the server-level such as opcache or something stuck in the /wp-content/cache/ folder. You can delete the cache folder (not wp-content), and see if that fixes the issue and the cache will rebuild.

Also, your router may be caching bad DNS requests showing bad content as well so I’d also suggest restarting your router and computer. I’ve not heard anyone else with this issue and I can’t replicate it myself so this sounds specific to your environment which is usually cache at some level or a plugin conflict with one of your other plugins. This may also be a server-level process issue with a stale php-fpm or Apache/NGINX process that never got killed off on a restart of the module/server itself when changing settings.

If you do have NGINX as the primary server or as a proxy for static content, your host could have set this up to write some cache to disk in a specific directory (usually in /etc/nginx/cache/ or /var/nginx/cache/) and this cache can also not be getting cleared up. Your host should be able to flush your nginx cache manually for you if you do not have access. Some hosts provide a plugin for clearing your NGINX cache, but that doesn’t always work as intended.

Let me know if that helps or if you continue to see the issue.

Thanks!

– Chris

[Michael]

Michael

#260022

Hi Hannah

I’m adding it in Theme Options > Advanced Settings
I have cleared all cache / minimised CSS

[Hannah]

Hannah

#260018

Hey Dave,
Thanks for reaching out! I just viewed from an iPad and the slider is showing as it should. What browser are you using? Have you cleared all your cache?

Regards,
Hannah

[Melanie]

Melanie

#260011

Hi Hannah,

Thanks for your help. The issue with the image overlay block seems to have resolved itself.

I still cannot see the text dialogue box for 2 and 3 and I have tried numerous browsers. When you say clear the cache do you mean my browsers cache? I have created a test restore site through blogvault which was showing the same error. I deactivated all the plugins and cleared the browser cache I still couldnt see the dialogue boxes. See screenshots attached.

4 I fixed that myself by creating an element and using it that way.

[Karla]

Karla

#259989

Hello Aline,

May I ask what device you’re using? Have you tried viewing it on an incognito or private tab to check if the change was applied? It is possible that you don’t see the fix because of browser cache.

Hope this helps and let us know if we can assist you further.

Regards,
Karla

[Hannah]

Hannah

#259988

Hey Melanie,
1. Where are you seeing these notices? Are you still able to use the Image Overlay block?

2. & 3. I’m not able to duplicate these issues. After deactivating your plugins did you clear your cache and test these settings with the plugins deactivated?

4. I’m seeing the header image stretched fullwidth. Were you able to resolve this?

Regards,
Hannah

[Hannah]

Hannah

#259987

Hi Michael,
Thanks for reaching out! Where are you adding that css? Are you clearing your cache after adding?

Regards,
Hannah

[Kevin Heslin]

Kevin Heslin

#259956

This page is loading at 1.7 seconds. All images optimized. Cache cleared. You can open it in a private browser and you will see the table of contents is not there.

What next?

[Hannah]

Hannah

#259954

Hey,
Have you cleared your cache after editing? It looks like your page is loading pretty slow. Have you optimized your images? See this post: https://www.kadencewp.com/blog/best-practices-for-images-sizes-and-optimization-in-wordpress/

Best,
Hannah

[Julien Schürer]

Julien Schürer

#259951

Hey Ben,

oh wow. It must have been the cache on my browser.
Now the mega menu with Kadence is working.

Thanks a lot.

The pictures are a bit smaller and the font is bigger than what I designed in Elementor.
I attached the difference between the megamenu with oceanwp and kadence.

You guys are really doing a great job of helping your customers.

Very much appreciated.

Thanks again
Julien

[Susiyana]

Susiyana

#259920

This reply has been marked as private.

[Amy P]

Amy P

#259749

Thanks Chris,
I do have Pro. I’ll watch your video.
Good point about the bandwidth. Thank you!!
Hopefully, the video will be looped and consist of a few short clips. 12 seconds max, I hope.
I will watch usage closely and use Cloudflare to cache assets. If it doesn’t work, it doesn’t work.
Amy

[Chris]

Chris

#259730

Hello,

Our Free Kadence Theme with our Free Kadence Blocks plugin will work.

Here is a video on how to make it work: https://share.getcloudapp.com/9ZuByy2j

In the video I have the pro theme enabled, but the pro version is not required for this as the Kadence Blocks plugin works independently from the theme as well.

You will just want to try to keep the videos as small as possible. Make sure that your visitors per month won’t push you over your monthly bandwidth due to the video playing. Using a CDN or caching plugin can certainly help with loading cached content rather than fresh content which will help with the bandwidth usage.

Let us know if you need anything else.

Thanks!

[Hannah]

Hannah

#259728

So sorry for your frustration! That login info is not working. Can you confirm that it’s correct?
After deactivating your plugins did you clear all your cache?

Hannah

[Del]

Del

#259719

Hi guys, thanks for your response.

I’ve just checked and it’s working for me again now. That leaves me more confused as I spent hours last week installing, deleting, clearing caches, reinstalling, etc. I must have tried over a dozen different configurations to resolve the issue, all to no avail. Even different hosting servers were presenting the same result (the test one I’ve given you access to is not the ‘home’ server for the site).

Can you let me know exactly what it was you did Ben? I ended up using a freshly downloaded WordPress & Ascend install for this barebones version.

[hello43]

hello43

#259716

Hi, I fixed it.

I figured since the error was blocking calls to the API (the endpoint /wp-json/wp/v2/), then something in one of my plugins must be blocking calls to the API. Disabling the plugin didn’t fix it because it was making changes to something permanent like .htaccess.

I looked through my plugins, and tried disabling any setting related to the API. Eventually, it seemed it was the one from LiteSpeed Cache — I disabled the setting “Cache REST API”, and the endpoint started loading, and the settings now work. Whew.

Thanks for your offer to help.

[Ben Ritner]

Ben Ritner

#259692

Hi,
I reinstalled the theme on your site and it seems to be working fine, can you clear your cache and test?

Likely when you uploaded something was missing or corrupted.

Ben

[Netzlichter]

Netzlichter

#259592

Hi Ben,

I have one really strange issue. Kadence Theme and Blocks working perfect together. I only have to switch the css preload function from Kadence Theme to OFF.

I have one strange issue. The header height on one page is buggy. I will post login credentials and more information in another private post.

Thank you for your support and work! I really love Kadence Theme and Kadence Blocks, from day to day it is getting better and makes more fun to work with :)!

Have a great day!

Tobias

[Netzlichter]

Netzlichter

#259592

Hi Ben,

I have one really strange issue. Kadence Theme and Blocks working perfect together. I only have to switch the css preload function from Kadence Theme to OFF.

I have one strange issue. The header height on one page is buggy. I will post login credentials and more information in another private post.

Thank you for your support and work! I really love Kadence Theme and Kadence Blocks, from day to day it is getting better and makes more fun to work with :)!

Have a great day!

Tobias

[Amy P]

Amy P

#259333

I’m going to go ahead and marked this resolved. I had never seen this behavior, so I doublechecked by setting up the same gallery on another site running Ascend. I couldn’t recreate the issue. So I began to explore caching issues. Even though I had cleared the cache and js multiple times, I believe the caption behavior was being cached. I looked into my host’s caching and sure enough, there was some error with it. All better now!

Always clear that cache!