Search Results for 'cache'

[Melissa]

Melissa

#212211

I cleared cache and tried using edge browser. Same error

[Hannah]

Hannah

#212210

Hi Joshua,
I’m viewing from Chome using an iphone7 and I’m not seeing the border. What device are you using? Have you cleared your mobile cache?

Hannah

[Ben Ritner]

Ben Ritner

#212209

Hmm, I activated already for you. Try deactivating your caching plugin. And clearing your browser cache

[Ben Ritner]

Ben Ritner

#212206

If you reload the page. Flush the cache does it show up?

[Joshua]

Joshua

#212094

Thank you so much Kevin for taking the time to respond to my cry for help.

I used the

#kad-banner {
border-bottom: none;
}

as you suggested. It eliminated the border line on my desktop.

When I looked at the site on my mobile, the line still appears when I use Google Chrome, but it does not appear when I use Firefox. When I was using Google Chrome, I hit the three buttons in the upper right hand corner and selected setting–> privacy –> clear browsing data and selected the following: Cached images and files, and Cookies and site data. I did that several times. The border line still appears in Google Chrome.

I did try adjusting the background sizing of the image in Theme Options> Home Slider. It did not work.

I copied the source code from my page and located the following for the page header

<div id=”pageheader” class=”titleclass home-title-class ” style=”background: url

(http://mystudentlink.net/practicewebsite/wp-content/uploads/2019/01/homepage-background-800

-width-2.png); background-repeat: no-repeat; background-size: cover; background-position:

center top; background-attachment: ;”>

I tried using the following CSS media query code to cause the background to fully resize for a mobile device:

@media only screen and (max-width: 400px){
#pageheader .titleclass .home-title-class{
background-size: auto 100%;
}
}

It did not work.

Am I missing something in the code?

Please let me know.

I again sincerely thank you for responding to my inquiry.

Thank you Kevin.

Sincerely,

Joshua Davis

[Hannah]

Hannah

#212024

Hey,

1. Try adding this to your custom css:

.slick-track {
    width: auto !important;
}

2. I’m also using Chrome and am having no issues clicking the add to cart button. Tried in Safari too and had no problem. Have you cleared your cache?

3,4,5. I’m not seeing any of the css in your code. Where are you adding it?

6. Did you clear your cache after changing this in your theme options? Sorry, which icon are you wanting to change it to?

Hannah

[peter26]

peter26

#212012

Using Ascend and creating individual Woo templates for each category archive.

Got an issue when scrolling down these pages on initial load – the first 8 to 12 product loops load fine but any listings below that overlap until I refresh the page.

Example category *Login to see link

Any larger product count categories across the website have the same issue.

I’ve got WP Fastest Cache running, but flushing that doesn’t seem to have any effect.

Am I maybe missing something when using Elementor to create the archive templates?

Help welcome, great theme, cheers!

[peter26]

peter26

#212012

Using Ascend and creating individual Woo templates for each category archive.

Got an issue when scrolling down these pages on initial load – the first 8 to 12 product loops load fine but any listings below that overlap until I refresh the page.

Example category *Login to see link

Any larger product count categories across the website have the same issue.

I’ve got WP Fastest Cache running, but flushing that doesn’t seem to have any effect.

Am I maybe missing something when using Elementor to create the archive templates?

Help welcome, great theme, cheers!

[Kevin]

Kevin

#212008

That should be within your footer column 1. If you don’t see it, then try clearing your site’s cache to make sure it’s not being loaded from a previous cache.

-Kevin

[Bandi]

Bandi

#211999

Hi
I simply updated Ascend via wordpress updates as I always did.

However, I’m not sure how and when but seems like everything fixed. The broken version started working correctly. I have disabled Powered Cache for other reasons and it might fixed that too somehow.
Thank you

[Kevin]

Kevin

#211967

Hello,

I’m not seeing anything obvious keeping the images from showing. I would test your site for a plugin conflict by deactivating your plugins one by one to see if the images show when a certain plugin is OFF.

Be sure to clear your cache after each trial. Let me know if you find a conflict.

-Kevin

[Kevin]

Kevin

#211877

Were you able to delete the testimonials and staff that got added when you tried to run the importer? They should be accessible in your admin sidebar.

If you’ve deleted them and they are showing 404 errors, then you need to make sure that they aren’t being linked to after being deleted.

Did you clear your cache after deleting them?

-Kevin

[nicolafrost1234]

nicolafrost1234

#211725

Image sizes are 1500px by 1000px. Even if i change to 1600 x 800 still the same problem.
They are all a decent size. I should be finished this site by now but cannot continue until I know that thumbnails will appear correctly.
I am so very frustrated with this. Kind of ridiculous really.
If i am setting the gallery at 4 columns and the thumbnails in settings are 300px x 300px should that not be correct.
Why on earth do I have to spend the whole day downloading and installing plugins like Force regenerate thumbnails which sill does not work.
Cleared cache etc.
Driving me crazy here.
I should be able to add a gallery however many columns and it should correct – final image sizes once clicked on thumbnail is moe than high enough res and correct ratio.
Please please help. I need to fix this.
I have paid for Kadence themes. For Virtue, Pinnacle and Ascend. All have the exact same issue of I switch between themes.
What is up here???

[Phoebe]

Phoebe

#211628

Hi Hannah,

Thanks for helping me with this.

1. I’m using the chrome browser, but with that CSS, both liners still do not appear to align on my side though.

2. Yes, I’ve cleared my cache several times, but both sliders still do not load the text for some odd reason. I’m not too sure if something else is overriding it’s CSS. Can’t seem to find out where.

3. I’ve tried the Use Any Font plugin and it works! Thank you for that (:

– Phoebe

[Hannah]

Hannah

#211621

Hey,
I just viewed from Chrome using an iphone7 and the menu displayed as normal. Have you cleared your mobile cache?

Hannah

[Hannah]

Hannah

#211599

Hi Phoebe,
1. I’m seeing your first checkbox aligned. What browser are you using? This css should align the terms checkbox:

.woocommerce form .form-row .input-checkbox, .woocommerce-page form .form-row .input-checkbox {
    margin-top: 4px;
}

2. Have you cleared your cache?

3. Most of the google fonts are included in the theme (over 600), however, there is a limit just in resources. Google fonts keep growing and you don’t want to have to load all of them in your admin. If there are fonts you want to use that are not included I would recommend using this plugin: https://wordpress.org/plugins/use-any-font/

Hope that’s helpful!

Hannah

[Kevin]

Kevin

#211598

Are you clearing your site’s cache after making the phone number required? I just tested setting up the phone number in that area on my site and it works fine.

-Kevin

[Hannah]

Hannah

#211403

Hey,
I’m not experiencing this. What browser are you using? Have you cleared your cache?

Hannah

[Alex]

Alex

#211225

Yes, the cache has been cleared. The problem just appears once update to 5.0.2, you can see that all the pages created by siteotigin pagebuilder have the same problems…. That should be the incompatible problem between 5.0.2 and page builder….

[Hannah]

Hannah

#211223

I’m seeing your page builder pages working as they should. Have you tried clearing your cache? What pages in particular are you having trouble with?

Hannah

[Hannah]

Hannah

#211197

Hey,
Have you tried clearing your cache? Are you having trouble saving any other settings? Which product template builder are you using?

Hannah