Search Results for 'cache'

[drawingmania01]

drawingmania01

#291679

Hi!

I developed my website arbeitszeitrechner.com.de few months ago, and last week I decided to update its design. I updated the design of main home page using Kadence Blocks, and I constantly watching the changes in the separate tab.
But when I checked on my mobile and on my PC in incognito mode, my website was showing its older design. Later, I came to know that the changes are only visible in the same browser that I was using to update the design. And as soon as I log out from WordPress and refresh my website, the new design vanish and website shows up with old design.

I tried clearing my website cache from WP Rocket as well as from Cloudflare, but issue persist.
I have tried everything I can do, from disabling all plugins one-by-one to deactivating and changing the cache plugin, but I can not update my website design.

Can you please help me solving the issue for my website.

Thank You.
Regards

[drawingmania01]

drawingmania01

#291679

Hi!

I developed my website arbeitszeitrechner.com.de few months ago, and last week I decided to update its design. I updated the design of main home page using Kadence Blocks, and I constantly watching the changes in the separate tab.
But when I checked on my mobile and on my PC in incognito mode, my website was showing its older design. Later, I came to know that the changes are only visible in the same browser that I was using to update the design. And as soon as I log out from WordPress and refresh my website, the new design vanish and website shows up with old design.

I tried clearing my website cache from WP Rocket as well as from Cloudflare, but issue persist.
I have tried everything I can do, from disabling all plugins one-by-one to deactivating and changing the cache plugin, but I can not update my website design.

Can you please help me solving the issue for my website.

Thank You.
Regards

[Karla]

Karla

#291534

Hi, Rick.

I don’t see the custom CSS code on your page yet. Purge your W3 Total Cache and see if that will apply the code properly.

Let me know how it goes.

[chitocamacho]

chitocamacho

#291506

Hi @Luc Zwirs,

Thanks for the links.

The codes work on the websites you referenced. Here’s a video: https://share.zight.com/P8uOQWKG

I didn’t see the codes on those websites when I inspected them.

Kindly add the codes in Appearance > Customize > Additional CSS. If it does not reflect on the frontend, please clear the website cache.

Let us know how we can assist further.

Best,
Chito

[chitocamacho]

chitocamacho

#291501

This reply has been marked as private.

[teejayhidalgo]

teejayhidalgo

#291450

Hi, benjohnston2,

The issue being limited to non-logged-in users indicates that a caching or optimization feature might be responsible, as such features are usually applied only to the public site for non-admin visitors.
 
If I try to view your website prior to it being optimized by LiteSpeed, the page will display correctly. – https://share.zight.com/JruZGBAQ
 
You can also see this using this link: https://www.ben-johnston.co.uk/r-for-seo-part-7-loops/?LSCWP_CTRL=before_optm
 
You can try the troubleshooting steps recommended in this article to see which settings would resolve this issue: https://docs.litespeedtech.com/lscache/lscwp/ts-optimize
 
Let us know how it works out, and we’re happy to offer further help.

Best regards,
Teejay.

[Dillon]

Dillon

#291391

Possible solutions that I’ve tried and experience the same issue.

1. Tried Firefox
2. Tried Chrome
3. Tried Safari
4. Cleared My Cache
5. Cleaned My SQL Database
6. Tried it with multiple sites
7. Tried with a fresh install

Still, same issue.

[chitocamacho]

chitocamacho

#291331

Hey Anne,

Thanks for the link to a sample post.

This is a caching issue. You can see the sidebar on the left side if you visit it without caching:
https://northamericatravelplanning.com/mountain-cabin-rentals/?nocache=1

Here’s a video for reference: https://share.zight.com/mXuQrYxZ

Please clear all the caches on your website as well as the “Used CSS” and it should resolve this.

Let me know how I can assist further.

Best,
Chito

[Anne Sutherland-Smith]

Anne Sutherland-Smith

#291292

This reply has been marked as private.

[JR]

JR

#291288

Thank you for replying.

“LCP isn’t all about the LCP resource, the delay in its render/load is also attributed to the score.”

I have realized this as I have been researching this.

I already have all possible optimizations set up through HummingbirdPro including combining all files, the cache, asset optimization on all levels, and I am still NOT passing the Core Web Vitals especially on Mobile.

The problem is the things you sent in this photo – https://share.zight.com/8LuekYr7
With the exception of virtue icons all items you highlighted are the combined files from Hummingbird, before I combined the files I was getting a different result there showing me other files that weren’t combined, and now it’s showing the combined file, it’s like you can’t win – HOW CAN I RESOLVE THAT?

If I optimize the Virtue icons in Hummingbird they break on the site, so I had to leave those alone.

One of the biggest issues I am getting in Insights is Reduce initial server response time – Root document took 3,410 ms, how can I identify what is causing this? I have a dedicated high power server with LiquidWeb so it’s not the hosting.

[chitocamacho]

chitocamacho

#291258

Hi there,

Thanks for the link.

It looks like a layout issue on the Row Layout block.

Can you please try to change the Layout of the Row Layout on mobile to Collapse to Rows?

Here’s a video for reference: https://share.zight.com/12ujKqbW

If it does not make a difference, please clear the website cache via LiteSpeed and check if there’s a custom CSS code added in Row Layout > Advanced > Custom CSS and remove it.

Let me know how it goes.

Best,
Chito

[litwinczukkarol]

litwinczukkarol

#291250

Thank you Bonn, clearing Kadence Cache helped!

• This reply was modified 1 year, 7 months ago by litwinczukkarol.

[Bonn]

Bonn

#291248

Hi there,

Try clearing the font cache.

Go to Customizer > General > Performance > Flush Local Fonts Cache

https://share.zight.com/xQuJYPb0

See if that helps.

[Eze]

Eze

#291240

Hi there,

Glad you reached out, happy to help.

I added a Row Layout block with two columns and used the same Section Alignment shown in your screenshot. The content was centered both in the editor and on the frontend. Here is a screencast for your reference:
https://share.zight.com/6qu1PyAo

Sometimes, the issue could be related to browser caching. Clear your browser cache or try accessing the editor in a different browser or in incognito mode and see if the issue persists.

See more troubleshooting steps here: https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

I hope this helps. Please let us know how we can help further.

Cheers,
Eze

[Ahmed arafa]

Ahmed arafa

#291164

for refrence
i deactivated security related plugins
removed Jetpack
disabled cloudflare on website
logs are clear from any network related interfence
flushed links
cleared cache

also

Kadence Theme Pro Version 1.0.20
Blocks Pro Version 2.3.9
Blocks Version 3.2.53

and problem still presists

• This reply was modified 1 year, 7 months ago by Ahmed arafa.

[Eze]

Eze

#291065

Hi there,

Glad you reached out, happy to help.

To troubleshoot LiteSpeed CSS/JS conflict, please try the following troubleshooting steps listed here:
https://docs.litespeedtech.com/lscache/lscwp/ts-optimize/

If the issue persists, try excluding the navigation.min.js file from the “Load JavaScript deferred” features of LiteSpeed.

You can also exclude this: wp-content/themes/kadence/assets/js/navigation.min.js

I hope this helps. Please let us know how we can help further.

Cheers,
Eze

[emerywang]

emerywang

#291061

Hi. Here’s my page after installing WP and the Kadence Theme: *Login to see link

If I try editing a page, I get a new “Edit Page” tab and the spinning globe that goes on indefinitely. Same thing if I try to add a page. If I disable the Kadence Blocks plugin I can edit the page, but then the block structure goes away. Seems Kadence Blocks is conflicting with my new WP install. I am on WP 6.1.1 and the only installed plugins are Kadence Blocks and Kadence AI Starter Templates. The only other theme installed is 2024.

I am using Chrome browser and have cleared the cache. The problem remains on Edge browser as well.

Any idea how to fix?

Thanks.

• This topic was modified 1 year, 7 months ago by emerywang.

[emerywang]

emerywang

#291061

Hi. Here’s my page after installing WP and the Kadence Theme: *Login to see link

If I try editing a page, I get a new “Edit Page” tab and the spinning globe that goes on indefinitely. Same thing if I try to add a page. If I disable the Kadence Blocks plugin I can edit the page, but then the block structure goes away. Seems Kadence Blocks is conflicting with my new WP install. I am on WP 6.1.1 and the only installed plugins are Kadence Blocks and Kadence AI Starter Templates. The only other theme installed is 2024.

I am using Chrome browser and have cleared the cache. The problem remains on Edge browser as well.

Any idea how to fix?

Thanks.

• This topic was modified 1 year, 7 months ago by emerywang.

[chitocamacho]

chitocamacho

#291055

Hi @masaoodshah803,

Have you tried clearing the website cache? If it does not make a difference, deactivate the optimization plugin, if you have one.

I’d be glad to take a closer look if the problem persists, just send here the link to your website/page.

Best,
Chito

[humzii1129]

humzii1129

#291044

I’m using kedence theme from a long time, it was working very well but from last day i am having issue to menu not working on mobile devices. I have done some research where i found it is because of Lite speed cache but i dont know how to troubleshoot the proble. If anybody know anything please help me.
Here is my website link: *Login to see link

• This topic was modified 1 year, 7 months ago by humzii1129.

[humzii1129]

humzii1129

#291044

I’m using kedence theme from a long time, it was working very well but from last day i am having issue to menu not working on mobile devices. I have done some research where i found it is because of Lite speed cache but i dont know how to troubleshoot the proble. If anybody know anything please help me.
Here is my website link: *Login to see link

• This topic was modified 1 year, 7 months ago by humzii1129.

[beemo]

beemo

#291019

Thank you so much for your help. I deactivated plug-ins, deleted cache and reinstalled Kadence, now the footer is back.

[architabasandrai]

architabasandrai

#291000

Hi There,

I’m glad you reached out. I’d be happy to help.

Could you confirm that the website link you shared is the one where you’re facing the issue? Since you’re using the Litespeed cache plugin, it’s a bit challenging to determine the theme you’re using.

To adjust the header color, go to Customizer > Header > Design.

For the sticky header:

• In the Customizer, navigate to Header > Sticky Header.
• Select the row you want to be sticky from the dropdown menu.
• Click Publish.

Here’s a screencast for reference:https://share.zight.com/DOu1jkkQ

Check out the following documentation for more details:

• https://www.kadencewp.com/help-center/docs/kadence-theme/working-with-the-sticky-header/
• https://www.kadencewp.com/help-center/docs/kadence-theme/navigation-colors-transparent-header-sticky-header/
• https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-customize-the-kadence-header/

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita