Search Results for 'cache'

[Kevin]

Kevin

#186443

Hey,

First thing I would do is test your active plugins for a conflict by going through all of your active plugins, and deactivate them one by one. Test to see if the email sends when each plugin is OFF. be sure to clear your cache after each plugin is off.

Let me know if you find any conflicts.

-Kevin

[Kerstin]

Kerstin

#186315

This reply has been marked as private.

[Emily]

Emily

#186146

Hi,

I have just updated to the latest version of Woocommerce and have noticed that on my shop pages, products have snuck onto the row next to the categorys. Previously, the top row(s) would have product categories and the rows underneath would contain products. Now, the products fit in next to the categories.

I will send a link in the next private forum post.

I have updated to the latest theme and have cleared cache. Do I need to do something to the child theme?

Thanks,

Paul

[Emily]

Emily

#186146

Hi,

I have just updated to the latest version of Woocommerce and have noticed that on my shop pages, products have snuck onto the row next to the categorys. Previously, the top row(s) would have product categories and the rows underneath would contain products. Now, the products fit in next to the categories.

I will send a link in the next private forum post.

I have updated to the latest theme and have cleared cache. Do I need to do something to the child theme?

Thanks,

Paul

[Ben Ritner]

Ben Ritner

#186117

ok, I seem your managed hosting is adding caching, and you can’t cache the response for mobile if you want the mobile home page to output a different slider then the desktop home page.

Caching works by keeping a copy of the code output in a separate data. So when the first person visits your page that data is cached. The next person to visit gets that cached copy of the output.

Since the user is getting the cached copy there is no chance for the theme to query what type of device is visiting the site so it can’t switch the output for mobile.

So because I didn’t see any controls for your caching (your not using a normal plugin but something added by your host) I couldn’t tell it to not cache that slider response so I added both sliders as a shortcode entry into the desktopslider. Then I added css to hide one or the other based on screen size.

Here is the css:

.kt-mobile-slider {
display:none;
}
@media (max-width: 767px) {
    .kt-desktop-slider {
        display:none;
    }
    .kt-mobile-slider {
        display:block;
    }
}

and here is the code I put into your slider shortcode area:

<div class="kt-desktop-slider">[kadence_slider_pro id="1"]</div><div class="kt-mobile-slider">[kadence_slider_pro id="4"]</div>

Then I made sure to turn off the mobile slider option since you don’t want that now because your using cache.

Does all that make sense?

Ben

[David]

David

#186113

This reply has been marked as private.

[Hannah]

Hannah

#186110

Hi David,
So this was working previously, correct? Have you cleared all your cache?

Hannah

[William]

William

#186006

Hannah,
Yes this first ccs did work. I must not have cleared my cache.
Thanks

[Andrew]

Andrew

#185842

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#185806

it depends on your settings from wp fastest cache. but i doubt it. Safari lately has been plagued with so many bugs, it’s quickly become the third worst browser. IE and edge are on other levels of horrible. Let me run some tests safari is likly the issue.

[Andrew]

Andrew

#185769

Bravo Ben – thank you very much!

This approach looks so much neater on mobiles, so I really appreciate your help.

Re the Kadence Gallery issue, it appears to be the most problem in Safari which is usually the more consistent. I have other K Galleries on the homepage and the ‘Sculptures’ page which are all fine. I had some trouble using the plugin ‘WP Fastest Cache’ which I have now disabled. Could that be a possible cause?

Thank you again for your assistance Ben,

Andrew.

[Andrew]

Andrew

#185724

Hi again Ben & Hannah,

Right, following in-depth meeting with my client I was wondering if you might be able to help with a final query on this one?!

I love your plugin for desktop / tablet use – and although there will always be compromises – I was wondering if there may be a way of disabling the thumbnails in mobile view and filling the mobile screen width with the product image, allowing the user to swipe through the images (or by using the product image arrows). This solution would be perfect all round …if possible?

One more problem I keep encountering on this page is the images in the Kadence gallery above the products carousel end up bunched-up and overlapping each other every time I refresh the page, unless I clear the browser cache each time (not normally required).

Here’s hoping for a solution and thank you for your patience!

Andrew.

[Hannah]

Hannah

#185608

Hey William,
Your first css bit should have worked. I’m not seeing it in your code. Try adding it again and clear your cache. Let me know if it still doesn’t work.

Hannah

[bayside]

bayside

#185584

Hi Kevin

Thanks for the reply.

In relation to disabling the cache on the home page how is this done. I do not have WP cache on my site as it was creating problems.

In terms of areas to hide on mobile device they vary from page to page. Essentially I would like to just hide a row and the associated widgets in it.

The other problem is that I want my posts to appear with a picture on top within the blog post. When I switch
Gallery Blog Post Summary Default portrait image I just get a blank space. Can you assist please.

Final question. Can you sort your blogs by category and have a side bar that just lists all the categories and then you can filter by catagory.

Thanks again for your great help.

[Kevin]

Kevin

#185572

I can’t replicate this behavior on my site. I would test your active plugins by deactivating one by one to see if the issue goes away when a certain plugin is OFF. Be sure to clear your cache when each plugin is OFF.

When you activated a default theme did the cart behave correctly?

-Kevin

[Kevin]

Kevin

#185484

Hello,

1. This text is controlled in Theme Options> Typography Settings, by your h5 font settings.

2. This has to do with caching. When using the mobile home slider you will have to deactivate the page cache for your home page. Otherwise both sliders will always show. Try disabling the cache for your home page and let me know how that works.

3. This can be done with some simple custom CSS. if you can point out the area you’d like to hide, I should be able to provide the CSS.

-Kevin

[dhull]

dhull

#185453

Hi Hannah,

I have cleared all the cache, removed the start=closed and it now appears to be working as expected.
Thanks for your time on this.

[Linda]

Linda

#185369

Cache has been clear on my computer and Chrome. Still not loading correctly.

[Kevin]

Kevin

#185358

Hello Linda,

I’m seeing the home page load. Try clearing your cache and let me know if you still have the issue.

-Kevin

[Stephen]

Stephen

#185353

Ahh, that makes sense. I set the slider grid to 650 to match the image – it looks fine on desktop and in laptop view port settings in the chrome inspector, but it’s still off center when viewing on an actual laptop in chrome. We cleared the browser cache.

Screenshot – Actual Laptop – Chrome

[Kward]

Kward

#185346

This reply has been marked as private.