Search Results for 'cache'

[Kevin]

Kevin

#99288

If you use inspect tool, you can see that JavaScript is not loading correctly on your site. This is likely due to your caching plugin.

I suggest that you clear your cache and test the settings with your caching plugin to see if you can fix it.

[Ben Ritner]

Ben Ritner

#99169

Are you clearing your wp super cache after adding css?

For the title change to this:

div.panel-heading h5 {
    color: red;
    font-size: 40px;
}

[Hannah]

Hannah

#99166

Hey,
Have you tried clearing your cache?

Hannah

[Ricci]

Ricci

#99100

Ben , thanks for the feedback.
I cleared the browser cache and accessed in others and remains

[Ben Ritner]

Ben Ritner

#99098

How did you migrate? Do you have any site cacheing?

Ben

[Vu]

Vu

#99092

I added a sitewide banner, but not seeing it on the front end… I also cleared cache… not sure why… could you take a look? thanks.

[Vu]

Vu

#99092

I added a sitewide banner, but not seeing it on the front end… I also cleared cache… not sure why… could you take a look? thanks.

[Daniel]

Daniel

#99082

Sucuri WebSite Firewall – CloudProxy – Access Denied
What is going on?
You are not allowed to access the requested page. If you are the site owner, please open a ticket in our support page if you think it was caused by an error: *Login to see link . If you are not the owner of the web site, you can contact us at [email protected]. Also make sure to include the block details (displayed below), so we can better troubleshoot the error.
Block details

Your IP: 31.18.xxxx
URL: *Login to see link
Your Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Block ID: XSS023
Block reason: An attempted XSS (Cross site scripting) was detected and blocked.
Time: Wed, 15 Jun 2016 13:03:29 -0400
Server ID: cp15009

Sucuri CloudProxy

CloudProxy is the WebSite Firewall from Sucuri. It stands between your site and the rest of the world and protects against attacks, malware infections, DDOS, brute force attempts and mostly anything that can harm it.

Not only that, but your sites get cached, speeding it up quite a bit. Interested? Visit *Login to see link

[Daniel]

Daniel

#99082

Sucuri WebSite Firewall – CloudProxy – Access Denied
What is going on?
You are not allowed to access the requested page. If you are the site owner, please open a ticket in our support page if you think it was caused by an error: *Login to see link . If you are not the owner of the web site, you can contact us at [email protected]. Also make sure to include the block details (displayed below), so we can better troubleshoot the error.
Block details

Your IP: 31.18.xxxx
URL: *Login to see link
Your Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Block ID: XSS023
Block reason: An attempted XSS (Cross site scripting) was detected and blocked.
Time: Wed, 15 Jun 2016 13:03:29 -0400
Server ID: cp15009

Sucuri CloudProxy

CloudProxy is the WebSite Firewall from Sucuri. It stands between your site and the rest of the world and protects against attacks, malware infections, DDOS, brute force attempts and mostly anything that can harm it.

Not only that, but your sites get cached, speeding it up quite a bit. Interested? Visit *Login to see link

[Ben Ritner]

Ben Ritner

#99063

I’m seeing the posts?

I see that your using photon. That has tons of loading issues and I don’t recommend it. It’s possible that was timing out on you.

Did you try clearing your cache?

Ben

[Ben Ritner]

Ben Ritner

#98906

So any plugin that has to do with caching or even some security plugins would create an object cache.

Ben

[Catriona]

Catriona

#98884

Yes we use W3 Total Cache for the site

[Ben Ritner]

Ben Ritner

#98757

Its very possible it was just a browser caching error. Whenever you update it’s aslways good to clear your cache.
Ben

[Hannah]

Hannah

#98729

Hi Richard,
Are you using a caching plugin? I would recommend either WP Rocket or W3 Total Cache. Clearing all caches should solve this, but let me know if that’s not the case for you.

Hannah

[Ben Ritner]

Ben Ritner

#98628

Hey,
Can you tell me the notice you are getting when you try to activate or send a temp login?

In terms of the “big gap” issue was the fix just to clear your cache?

Ben

[Ben Ritner]

Ben Ritner

#98599

Hey,
I’m not seeing the gaps? Did you make sure to clear your cache after updating? Especially minify. You should always do that after updating anyting plugin or theme.

In terms of the api. Can you send me a temp login I would be happy to take a look and see why it’s not activating? Did you get an error message?

Without api you won’t get access to bundled plugin updates and eventually theme updates.

The point of support is to provide help. I would love to hear if your having an issue with an update. I’m not sure how to help you know but I can say that if you didn’t clear your caching and minify then every update would be an issue.

The my-account page just hasn’t had the version updated yet but that means nothing in terms of your API Key.

It’s going to be on your my-account page soon. 🙂

Just to be clear what is your current issue? Are you still seeing something wrong with your site? I will be happy to help you with the api code issue but that has no effect on the site in any way aside from getting plugin updates.

Ben

[Ben Ritner]

Ben Ritner

#98374

Did you clear your cache? Especially minify.

Ben

[Steve]

Steve

#98370

Hi,
I updated a customer’s website today, and some (not all) of the images from a portfolio grid page I created for him have gone. I can’t make them re-appear even if I remove and re-add them.

EG – this page displays the first two images, and you can only see the rest if you click and view them full (the rest are a lot smaller)
*Login to see link
*Login to see link

This portfolio page works
*Login to see link

I’ve cleared and deactivated W3Cache, still no joy.

Regards
Steve

[Steve]

Steve

#98370

Hi,
I updated a customer’s website today, and some (not all) of the images from a portfolio grid page I created for him have gone. I can’t make them re-appear even if I remove and re-add them.

EG – this page displays the first two images, and you can only see the rest if you click and view them full (the rest are a lot smaller)
*Login to see link
*Login to see link

This portfolio page works
*Login to see link

I’ve cleared and deactivated W3Cache, still no joy.

Regards
Steve

[Ben Ritner]

Ben Ritner

#98362

I can see products. Did you clear your cache after updating?
Ben

[Ben Ritner]

Ben Ritner

#98359

I’m seeing a review? Did you clear your cache?

Ben

[RandomNickname]

RandomNickname

#98284

i’m also using Chrome and have just cleared the cache. Also tried IE just to be sure. Same problem.

There is a 20px green border all around the Flip Box on the front page (the bottom left one with the black test image uploaded). The Flip Box size isn’t the issue, it’s that the image I upload becomes compressed and doesn’t go all the way to the edges of the box. Can I upload an image to show what I’m seeing, just in case we’re not looking at the same thing.

It’s only one Flip Box you will be able to see the issue on. The other have images uploaded which are the same colour as the Flip Box so they ‘appear’ fine. That was my workaround

[Hannah]

Hannah

#98281

Hey Jenson,
I’m not seeing this. When I checked from Chrome the image flip was the same height. What browser are you using? Have you tried clearing your cache?

Hannah